problem receiving emails

About a week ago are email server went down. We have to sign on to directly if we want to read are emails know. This is the error
message I get when I try to use windows mail:The connection to the server has
failed. Account: 'WINDOWS MAIL', Server: 'MAIL.OPTONLINE.NET', Protocol:
POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number:

Hope you can help solve this problem.