Re: e-mails....



Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC91

"Gary VanderMolen (MVP)" wrote:

When you get that repeated prompt for username and password, click Cancel,
which should then produce an error message. Right-click on your error message,
copy, then paste it into a reply here. We can't do much troubleshooting without
the complete error message.

First, test your password by logging in to your provider's webmail:
By the way, who is your mail service provider?
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing in Windows Mail is
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

For more on why email scanning in your antivirus is bad, see:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Gary VanderMolen, Microsoft MVP (Mail)


"Sandy" wrote in message news:26126C00-8F21-48A8-B650-0C3B5FAD4DA1@xxxxxxxxxxxxxxxx

Had no problem on July 14, now it is showing me a screen to put in a username
and password..never had to to it before. Does anyone have an answer?? What to
do...


.

.



Relevant Pages

  • Re: CANNOT SEND OR RECEIVE MAIL
    ... A likely reason for the username/password failing is account corruption. ... As a minimum, email scanning in the antivirus must be turned off, ... We can't do much troubleshooting without the complete error message. ... I HAVE NOT BEEN ABLE TO USE WINDOWS MAIL FOR THE LAST TWO DAYS. ...
    (microsoft.public.windows.vista.mail)
  • Re: Cant send email from one of two accounts; can receive on both
    ... and the other account works both ways fine still. ... diabling the antivirus but to no avail. ... with Windows Mail. ... There is not error message. ...
    (microsoft.public.windows.vista.mail)
  • Re: Error Number: 0x800CCC92
    ... Do you have another mail account you can try on that computer? ... they are compatible with Windows Mail. ... which is more resistant to corruption effects from antivirus programs. ... If no improvement, right-click on the error message, copy, then ...
    (microsoft.public.windows.vista.mail)
  • Re: Error: 0x800CCC90, Error Number: 0x800CCC92
    ... your antivirus corrupted that account when you had ... disabling email scanning is not sufficient. ... 0x800CCC90/0x800CCC92 error message and, hence, more than one fix. ...
    (microsoft.public.windows.vista.mail)
  • Re: CS Host message
    ... Ramesh, Windows XP MVP ... displays with the error message - "automation server can't create object". ... On the "Pick and account to chabge" page there are no user account icons and ...
    (microsoft.public.windowsxp.help_and_support)