Re: I cannot receive email
- From: "samirah" <e.samirah>
- Date: Sun, 16 Aug 2009 10:23:07 -0400
i do not gite it
"Garnet" <Garnet@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C6FA6723-8713-4CD0-9940-58699221C13A@xxxxxxxxxxxxxxxx
I don't think it's the Antivirus software, it is a "Windows Security" screen
that comes up and asks for the information(again and again and again........)
This started right after an automatic windows update reboot. Suddenlink
supplies the Mcafee virus software and it's been working very well for a year
or better now. This is not my first problem with windows security, but it is
the first problem with the mail application
"Gary VanderMolen" wrote:
You can test your password by logging in to webmail:
http://home.suddenlink.net/
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.
If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail
Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen
"Garnet" <Garnet@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:45DE387A-9F15-4981-B622-EC9E781BBD50@xxxxxxxxxxxxxxxx
> Same but different problem Windows security returns:
>
> Account: 'pop.suddenlink.net', Server: 'pop.suddenlink.net', Protocol:
> POP3, Server Response: '-ERR invalid user name or password.', Port: > 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> I can log into suddenlink mail online with same info, any ideas?
>
> "Gary VanderMolen" wrote:
>
>> Go to Tools, Accounts, select that mail account, Properties, Servers.
>> Uncheck the box for "Log on using Secure Password Authentication."
>>
>> -- >> Gary VanderMolen, MS-MVP (Mail)
>> http://mvp.support.microsoft.com/profile/VanderMolen
>>
>>
>> "cocol" <cocol@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message >> news:8F99EE34-4859-48CA-8AA7-04418598338A@xxxxxxxxxxxxxxxx
>> >I did all that at first. But still no incoming email. I did get a >> >few at
>> > first, but haven't received any since.
>> >
>> > "Dave" wrote:
>> >
>> >> http://www.suddenlink.com/support/how-to/HT-WindowsMailVista/
>> >>
>> >>
>> >> -- >> >> Windows 7 RC
>> >> http://get.live.com/wlmail/overview
>> >> http://download.live.com/wlmail
>> >>
>> >> "cocol" <cocol@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:9D231F6A-CC8E-4F1A-B46A-5BAD5332B665@xxxxxxxxxxxxxxxx
>> >> > I keep getting this:
>> >> > Account: 'pop.suddenlink.net', Server: 'pop.suddenlink.net', >> >> > Protocol:
>> >> > POP3, Server Response: '-ERR An authentication mechanism MUST be >> >> > entered',
>> >> > Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error >> >> > Number:
>> >> > 0x800CCC18
>> >> >
>> >> > Could someone please help me?!?!
>> >>
>> >>
>>
.
- References:
- I cannot receive email
- From: cocol
- Re: I cannot receive email
- From: Dave
- Re: I cannot receive email
- From: cocol
- Re: I cannot receive email
- From: Gary VanderMolen
- Re: I cannot receive email
- From: Garnet
- Re: I cannot receive email
- From: Gary VanderMolen
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