Re: Unable to open attachments in Windows Mail


I think the basic issue is that Microsoft considers Windows Mail to be
an obsolete mail client, so problems involving it don't get very high
priority. One user has reported that a recent update, KB972636,
fixed the attachments issue for him.

--
Gary VanderMolen, MS-MVP (Mail)


"Kyro81" <Kyro81@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:0AF4EEB0-81D5-4756-88C0-FDAB47DBD5AA@xxxxxxxxxxxxxxxx
Thanks, yes uninstalling IE 8 works with attachments and it apparently worked
for the email link as well as it got me back here nicely. I guess the main
question is why is IE8 out there when it causes so many problems? I got a
continued request on Facebook insisting I install it. I did and got nothing
but problems. I have been futzing with computers for a long time, and though
pretty old myslef (83) have been a faithful user of Windows. I'm beginning
to have serious doubts about this loyalty.

"Gary VanderMolen" wrote:

Good to hear that uninstalling IE8 fixed the attachments issue for you.

The web interface for this 'forum' (actually a newsgroup) is very poorly designed.
Most of us who do this regularly access with a a newsgroup reader such as
Windows Mail. Try clicking on this link to see if it will take you there:

news://msnews.microsoft.com/microsoft.public.windows.vista.mail

--
Gary VanderMolen, MS-MVP (Mail)


"Kyro81" <Kyro81@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:82F7C7ED-BD3B-45CC-B071-FD0F759E9DD8@xxxxxxxxxxxxxxxx
I'm having a terrible time trying to get back to this discussion. The email
notice I received for the first response would not bring me back to this
place. I got a blank window. To the first response, yes I did recently
install IE8. My sister, who is almost 90, installed it and lost all her
email. She had to get help to reinstall her program. I have uninstalled IE8
and Gary proved correct: it cured my problem with attachemnts. My computer
performance rating is 5.3. Why should I be having so many problems with IE
8, and why doesn't the email link notifiying me of replies work? I have a
hell of a time finding my way back to this discussion. Thanks for the help.

"Gary VanderMolen" wrote:

Your symptoms are classic for the IE8-induced attachments issue.
Most users who uninstalled IE8 were able to regain normal function.
http://support.microsoft.com/kb/957700

--
Gary VanderMolen, MS-MVP (Mail)


"Kyro81" <Kyro81@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C80225EF-69E7-47EA-93BF-516D186B99D6@xxxxxxxxxxxxxxxx
There are discussions on this general subject but no aparent resolution.
About two months ago I was sometimes prevented from opening photo attachments
on some emails received from the same party and sometimes could open them.
By this I mean, I would click on the paperclip where a list of photos would
appear and I'd click on on photo and I'd get a message saying: "Windows
cannot find file name (photo captions used by sender).jpg. Make sure your
typed the name correctly and then try again." Well, of course I didn't type
the file name; the sender did. I could click on the save attachments, and
once saved to a folder I could open them from the folder. I forwarded the
mail to others, and they report no problems in viewing the photos. I can
also view the photos in the email itself, but it would be necessary to scan
up and down and from left to right to view the whold photo and the caption
would not appear.

As I say, this would be inconsistent. Some email from the same person I can
open the photos by clicking the paper clip and selecting photos to view and
it will work fine. However, most ot the time I would have the problem
discussed above.

Today, for the first time I got the following error message: "There was an
error saving one or more of the attachments. Please check your free space
and try again." There was one photo that I could not save. I have pleanty
of free space and can view the photo in the email itself.

I've never had these problems before early June of this year.


.

Relevant Pages

  • Re: Unable to open attachments in Windows Mail
    ... I don't understand your reference to "downloading files". ... I am unable to open attachments, ... Most users who uninstalled IE8 were able to regain normal function. ... About two months ago I was sometimes prevented from opening photo attachments ...
    (microsoft.public.windows.vista.mail)
  • Re: Unable to open attachments in Windows Mail
    ... I am unable to open attachments, ... pretty old myslef have been a faithful user of Windows. ... Most users who uninstalled IE8 were able to regain normal function. ... About two months ago I was sometimes prevented from opening photo attachments ...
    (microsoft.public.windows.vista.mail)
  • Re: Unable to open attachments in Windows Mail
    ... Good to hear that uninstalling IE8 fixed the attachments issue for you. ... The web interface for this 'forum' (actually a newsgroup) is very poorly designed. ... Most users who uninstalled IE8 were able to regain normal function. ... About two months ago I was sometimes prevented from opening photo attachments ...
    (microsoft.public.windows.vista.mail)
  • Re: Unable to open attachments in Windows Mail
    ... Search engine selections in IE8 got corrupted, ... pretty old myslef have been a faithful user of Windows. ... About two months ago I was sometimes prevented from opening photo attachments ...
    (microsoft.public.windows.vista.mail)
  • Re: Unable to open attachments in Windows Mail
    ... Search engine selections in IE8 got corrupted, ... pretty old myslef have been a faithful user of Windows. ... About two months ago I was sometimes prevented from opening photo attachments ...
    (microsoft.public.windows.vista.mail)
Loading