Re: Possible solution attachments
- From: Olle <Olle@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 16 Jul 2009 13:02:01 -0700
Hello PA Bear!
Thanks for taking time to assemble that list. This together with other
advice in this thread will be used when/if I get trouble again. But for now I
did not go to the root of the problem, but rather fixed the corrupt mail
account. Now things work again and all looks OK on the surface.
I now have IE8 and Norton Internet Security with email scanning active! As
you see, I am a bit stubborn (stupid?). If trouble arises I will kill and
recreate the mail account (important things being saved beyond the reach ow
the mail program) and then examine your list and other advice and do only one
or two things. And so on. Hopefully I will then be able to pinpoint the real
problem some time in the future.
Best regards
olle
"PA Bear [MS MVP]" wrote:
1. Are you running NIS 2009 v2.5 or v3.0?.
2a. Have you installed IE8?
2b. Had you disabled all NIS components (i.e., anti-virus; anti-spyware;
firewall; any installed Norton Add-ons) prior to installing IE8?
3. Have you disabled NAV's scanning of incoming and outgoing mail?
4. Has another Norton or a McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it; an earlier version of NIS or NAV)?
5. Is "Cumulative Security Update for Internet Explorer 8 for Vista
(KB969897)" listed in Installed Updates?
6. If you do the following, does the behavior persist?
=> Start | All Programs | right-click on Windows Mail | select Properties
| Start in <=delete the value here (leaving it empty/blank) & OK your way
out.
7. Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
have an available Restore Point which predates the install of IE8?
NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly; cf.
http://groups.google.com/group/microsoft.public.internetexplorer.general/browse_frm/thread/a17d79493eac253d
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Olle wrote:
I had the message "The command can not execute" or similar when double
clicking on an attachment in Windows Mail. The funny thing is that this
problem started suddenly yesterday. I also had some weird problems with
Norton Internet security, so with considerable trouble I un-installed it
from the control panel. Now suddenly the attachments WORK AGAIN!
I am now whithout virus protection, so I will try to re-install Norton and
give it one more chance. Who knows what will happen..... I will try to
report here.
olle
- References:
- Possible solution attachments
- From: Olle
- Re: Possible solution attachments
- From: PA Bear [MS MVP]
- Possible solution attachments
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