Re: Password pop up box


ger over it

"Patti Douglass" <PattiDouglass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5B525AE9-1B0E-4C81-87A7-40E39563EC30@xxxxxxxxxxxxxxxx


"The Whites" wrote:

For the past day each time I try to get on to Windows mail to a box comes up
asking for my username and password.
The top of the box says: Windows Security
The directions in the box state: Please verify that both username and
password are correct for your mail server.
There is a box to check at the bottom that says: Remember my credintials.

When I cancel the box the error message I get is:
Account: 'pop.charter.net', Server: 'pop.charter.net', Protocol: POP3,
Server Response: '-ERR a user name MUST be entered', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

Until yesterday my mail program just came right up when I clicked the e-mail
icon.

Did we hit a button we shouldn't have by accident?
Thank you in advance for any help you can offer.

Did either of the replies help you at all? I just started having the same
thing happen tonight, but neither of the replies made sense to me. When I
went to Accounts, I didn't find the option to choose a charter account. And I
don't know how to delete a mail account. Does that mean I have to lose all my
emails? Thank you for any help you can offer.

.