Re: Cannot receive or send emails in Windows Mail

Have you gone in your browser to http://gmail.com and verified that you
can log in with that username and password?
Other than that, I don't know what else you can do.
Perhaps open a new Gmail account.

--
Gary VanderMolen, MS-MVP (Mail)


"peroy" <peroy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:09AC4E76-C6C9-4CBB-9F26-36BBC26F93E4@xxxxxxxxxxxxxxxx
Here is the error message:
Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR [AUTH] Username and password not accepted.', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
--
peroy needs help


"Gary VanderMolen" wrote:

Are you still getting the error message that has in it the phrase
"Server Response: '-ERR not supported c14pf8391161ana.72' ?
If not, what is the latest full error message?

--
Gary VanderMolen, MS-MVP (Mail)


"peroy" <peroy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:6DF58EF6-25F5-4257-BFE6-70A7D88F6C46@xxxxxxxxxxxxxxxx
That box was not checked.
--
peroy needs help


"mac" wrote:


"Gary VanderMolen" <gary@xxxxxxxxxxxxxx> wrote in message
news:un%23T0Zt8JHA.1252@xxxxxxxxxxxxxxxxxxxxxxx
According to that error message shown below, you have enabled an option
that Gmail does not support.
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."


This one is a real puzzler Gary, the poster is either skipping the
instructions or we are all missing something?

I posted the following, to which they replied, "done all that":

---------

Ensure that you are using the corREcT password and username when entering it
in WM, remember that the password is case sensiTiVe

Do it at tools>accounts>select the account>properties>server tab

Never attempt to put the details into the security pop up, always click
cancel on that.

On the server tab ensure that "log on using secure password authentication"
is not checked.

Check all your settings against those provided here:

http://mail.google.com/support/bin/answer.py?hl=en&answer=86382

http://mail.google.com/support/bin/answer.py?answer=86383

You might consider removing the account and starting again using the above
instructions?

------------------
--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

.

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