Re: Can send but cannot receive emails

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FRS463 wrote:
I use a wireless connection at home and can download and send emails
whilst running Norton 360. However at work I use a 3 USB modem and can
receive emails but not send. I get the following error message

The connection to the server has failed. Subject 'Re: Re:', Account:
'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


Can anyone advise.

Regards


Charlie




The most likely cause of that is because the SMTP server used for home will not accept your connection from work. Because your work does not use Tiscali you are not connected to the Tiscali server's "Own" network and it cannot identify you.

If work does use Tiscali then it could well be a Norton issue. If you can talk to your work IT guy he / she may have an easy workaround already.
.

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