Re: cannot send mail from Windows mail

Gary: my previous laptop worked with Outlook wonderfuly, with the different
ISP and smtp. NEver had a problem. I use a lot of mail when working in
different places (my office is portable), so to reply or forward using
another account is definetely a nuisance. I'm experiencing that already. I'd
rather unistall windows mail and instal outlook. What do laptop users do? I
can't get the reason for such a sudden problem in a 1500 % laptop!
--
Jake CP


"Gary VanderMolen" wrote:

I don't recommend trying different ports and settings at random.
Ask your home ISP if they support SMTP on a port other than 25.
If they don't, get a free Gmail account, and use that for sending when
away from home.

--
Gary VanderMolen, MS-MVP (Mail)


"Jake CP" <JakeCP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5BEC4BAB-7CAE-4D7C-825C-9B74B9DC36A0@xxxxxxxxxxxxxxxx
Rich: at this moment I'm connected to Internet throw the same ISP and smtp
provider (the planet? no idea), and email works propery!
When I get to a place with a different location, I'll try using those
different port numbers. I'll keep you posted. Thank you!
--
Jake CP


"Rich/rerat" wrote:

Jake CP,
The different ISPs (locations) that you connect to while not connected to your
primary ISP (Netizen), may have started blocking Port: 25 access on the service.
So you can no longer send through your primary ISP's (Netizen) Outgoing Mail
Server, email messages while connected to their Internet Connection.

1. In your Original message your error message contain the IP address for The
Planet (US based) service, which appears to be a similar company/service as
Netizen (UK & AU based). Do you know if the is a joint venture, so they share
coverage around the world? You need to contact Netizen, and see if the offer
another PORT: for travelers or business people.

2. Make sure that on the Server Tab in the acct's properties, that you have
selected "My Outgoing Server needs Authenication", also under the Settings
button. I personally don't use incoming mail settings. But type in the UserName
and Password for that acct.

3. On the Advance tab under Account Properties, you may want to try sending a
test message with the following acct settings for the Outgoing Mail Server:
a. Port: 25 w/SSL/TLS
b. Port: 25 w/o SSL/TLS
c. Port: 587 w/SSL/TLS
d. Port: 587 w/o SSL/TLS
e. Port: 465 w/SSL/TLS
f. Port: 465 w/o SSL/TLS

This may take some Trial and Error for you. And you need to be connected to
another ISP, not Netizen when you try this. If that does not work, you may want
to try again through the PORT: list, with the Authenication box unchecked.

4. If they do not. You may need to get another Mail acct from another provider,
such as GMail (google), or Live.com (HotMail), to use when not connected to your
primary ISP. In your case I would recommend GMail, since they do offer IMAP
services. So you can copy messages into other folders that you set up in Vista
Mail, or other PCs that you may use. And have the least chance of loosing
messages while on the road.

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Rich/rerat
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"Jake CP" <JakeCP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B9A6ED6B-2BC5-4D64-B558-EC614E192FA4@xxxxxxxxxxxxxxxx
Rich: outgoing mail won't work from any wireless. ISP are different in each
location, but that sholudn't be a problem (home ISP is Netizen). Changed 25
as suggested, but nothing happened.
How come it worked OK before. I called my smtp server and there haven't been
any changes.
--
Jake CP


"Rich/rerat" wrote:

Jake CP,
1. Try using Port: 587 with or without SSL/TSL on the advance tab for the
account settings. Port: 25 may have been blocked by your ISP recently.
2. Check with your Hosting Service http://www.theplanet.com/ (SMTP server
74.54.32.200 ), if they have changed their Mail Servers and Ports settings
that
they use, recently.

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"Jake CP" <JakeCP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C27A768E-388A-4289-B320-4719FB3B0D5F@xxxxxxxxxxxxxxxx
laptop recently bought, Windows mail worked ok for some days. Suddenly I
couldn't send mails
An unknown error has occurred. Subject '', Account: 'pop.____-____.com',
Server: 'smtp._______-_______.com', Protocol: SMTP, Server Response: '421
Cannot connect to SMTP server 74.54.32.200 (74.54.32.200:25), connect error
10060', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
--
The account is set all right. I verified it since first it worked OK.
Jake CP





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