Re: Windows Security Pop-Up Requires Logon for WinMail Retrieval

Are all three computers downloading mail from the same mail server?
If three different computers came up with the same issue simultaneously,
that points the finger of blame to the mail server.

Do you have any other mail providers besides Verizon? If not,
I suggest getting a free Gmail or Hotmail account and setting that up
in your Windows Mail. If that new account works fine, it would tend
to implicate the Verizon mail server as the culprit.

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail. To check the possibility of account corruption, delete
one of your mail accounts that is having the problem, restart Windows Mail,
then recreate that account.
--
Gary VanderMolen, MS-MVP (Mail)


"Bandoleer" <Bandoleer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:2B704446-FAF8-463E-A303-1D368C1ED492@xxxxxxxxxxxxxxxx
Hmmmmm. Then a mystery since I downloaded MS Live Mail, which looks pretty
good by the way, and I have found the same problem with a Windows Security
pop-up directing me to enter username and password. Though I have worked
diligently with my ISP (Verizon) to reset these parameters, the problem
remains for both Mail and Live Mail. Any other suggestions?

"Gary VanderMolen" wrote:

Although there may be some bugs in Windows Mail, they are not
associated with connecting to mail servers or downloading
messages from mail servers. For most of us, those functions work
quite well.

Microsoft will not fix any remaining bugs in Windows Mail, since
the program has been replaced with Windows Live Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"Bandoleer" <Bandoleer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:E3F2F02E-EE53-447B-9333-EFB6F6C3059F@xxxxxxxxxxxxxxxx
Gary,

There is, of course, a fourth option that you didn't mention. I had this
problem pop up on three different computers this weekend virtually
simulataneously. This suggests to me that your three "options" are not
viable. Instead, it strongly suggests that the fault lies with MS. Any
chance you get look into this and get this bug fixed?

"Gary VanderMolen" wrote:

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"19bruman62" <19bruman62@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:60BB24AA-D873-41A5-9BDD-C30466444E6F@xxxxxxxxxxxxxxxx
WinMail was working fine after logging off last night. Starting today e-mail
does not arrive in my Inbox, cannot send mail either. When I click the
Send/Receive button, a Windows Security pop-up appears and requires me to
logon to my account. This has never happend before. Any info I put into the
username and password do not log me on to my own mail. What gives? I have
owned this machine for just over one year. Thanks.


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