Re: Can't send email from one of two accounts; can receive on both

Say Gary, You mention the Kaspersky Anti Virus program as better than McAfee
and more compatible, Do you know anything about the AVG Antivirus program?
Thanks

"Gary VanderMolen" wrote:

Nice find! Turns out there actually is a server named smtp.comast.net,
which is why the error message threw me off.

--
Gary VanderMolen, MS-MVP (Mail)


"Dave" <Dave@xxxxxxxxxxxxxxxxxxxx> wrote in message news:%23DpR3gAiJHA.4868@xxxxxxxxxxxxxxxxxxxxxxx
In the error message, the server name is spelled incorrectly.......
'smtp.comast.net' should be 'smtp.comCast.net'


--
Windows 7 beta
http://get.live.com/wlmail/overview
http://download.live.com/wlmail


"PaulE" <PaulE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CE44C2C0-A50C-4A54-8466-B7B840A2BE27@xxxxxxxxxxxxxxxx
Yes it is a comcast account, and yes I am connected to comcast when trying
to
send. Keep in mind I can receive email ok, just the sending in a problem.

Thanks

"PA Bear [MS MVP]" wrote:

You've not answered either of my questions, Paul.

PaulE wrote:
Sorry, forgot to reply to you. No I am just on my computer Windows
Mail
trying to send to/through comcast.net

Any ideas?

"PA Bear [MS MVP]" wrote:

Is 'PJB Builders' a Comcast account (e.g., PJB_Builders@xxxxxxxxxxx)?

Are you connected via Comcast when attempting to send?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


PaulE wrote:
Hello, just read your posts, I have, it seems the same or similar
problem.

After months of no problems with two accounts on windows mail all of
a
sudden I can't send out mail on one of them. I can receive but not
send,
and the other account works both ways fine still. I am a Comcast
user
and
use the McAfee antivirus program. I did try turning off email
scanning,
and
diabling the antivirus but to no avail. When it tries to send out in
the
bad
account I get this Error Message=The connection to the server has
failed.
Subject 'TEST', Account: 'PJB Builders', Server: 'smtp.comast.net',
Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10061,
Error
Number: 0x800CCC0E. Does it sound like I have to not use McAfee
anymore?

Thanks

"Gary VanderMolen" wrote:

Kaspersky is a better antivirus than McAfee, and more compatible
with Windows Mail. Regardless of which antivirus is used, it
should have its email scanning disabled to avoid message store
corruption. If you decide to ditch McAfee, be sure to follow up its
uninstall with the special removal tool.

--
Gary VanderMolen, MS-MVP (Mail)


"DougF" <DougF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BC3413F6-CFA1-463D-84FE-5490FD27A139@xxxxxxxxxxxxxxxx
Thanks, I will try deleting and recreating that account

McAfee cameon this computer. I sued to have kaspersky, which is
better
all
around. Does that create similar problems?

I saw Windows Live Mail in one of your other posts and checked out
the
info last night. I may do that anyway.

Let me try a few of these and then I'll post the results.

Thanks again
--
DougFulmer


"Gary VanderMolen" wrote:

One thing you should try as a possible quick fix is to delete that
malfunctioning mail account, restart Windows Mail, then recreate
that account.

If that doesn't fix it, more drastic measures will have to be
taken.
McAfee antivirus is among the top three troublemakers for Windows
Mail.
Sometimes it takes a while before symptoms start showing up.
First of all, turn off email scanning in McAfee, although that is
seldom
sufficient.

If the problem continues, the only way you can prove or disprove
that
McAfee is the culprit is to uninstall it, followed by using their
debris
removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033

If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is
to
upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse
effects
of overly intrusive antivirus products:
http://download.live.com/wlmail

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"DougF" <DougF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:52FB795F-E61D-43E0-9DF9-AA75CCBCC422@xxxxxxxxxxxxxxxx
We're running McAfee

There is not error message.

What strikes me as particlaly weird is that it will send the
email
for
my business account but not my personal account.

I tried downloading the program that I saw you and others suggest
in
other posts. When I tried to install it the process would run for
awhile, then I got an error message saying it had not been
installed.
I
tried it twice

Thanks
--
DougFulmer


"Gary VanderMolen" wrote:

Which antivirus are you running? Some of them are not fully
compatible
with Windows Mail. Problems often don't surface until there is
an
update.

What happens when you click Send All? Any error message?


--
Gary VanderMolen, MS-MVP (Mail)


"DougF" <DougF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1CD448A7-B4EA-422A-8ACF-CA39F9FA6FF7@xxxxxxxxxxxxxxxx
Actually I have two problems

For background, I use Windows Mail for two email accounts (one
business, one personal)

Yesterday hitting send on an email starting resulting in the
email
being placed in my outbox. I then have to hit the send/receive
to
actually send the email. I have seen this issue addressed
elsewhere
on the site but have yet to correct it I disabled my antivirus
email
settings to no effect).

That was working until a few hours ago. Now it will only send
mail
from my business account. Email from my personal account stays
in
the
outbox. However, I still receive email others send to my
personal
account.

Any ideas?
--
DougFulmer



.

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