Re: Can't send email from one of two accounts; can receive on both
- From: PaulE <PaulE@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 5 Feb 2009 18:27:01 -0800
Thanks Gary,
I have to decide now whether to change my AntiVirus or my Email program. If
I decide to change the Email to the Windows Live Mail will it integrate all
my email contacts, etc? or will I have to start everthing from scratch??
Thanks
"Gary VanderMolen" wrote:
Windows Live Mail is a desktop email program, similar to Windows Mail..
It is not web-based, but it does handle Hotmail/Live.com accounts
as well as POP or IMAP accounts.
--
Gary VanderMolen, MS-MVP (Mail)
"PaulE" <PaulE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:02D8F41C-7224-4AD7-995E-9894990D8144@xxxxxxxxxxxxxxxx
Say Gary, I see you mention Windows Live Mail, Isn't that an Internet/Web
based email? or is that one on your own computer?
Thanks
"Gary VanderMolen" wrote:
Kaspersky is a better antivirus than McAfee, and more compatible
with Windows Mail. Regardless of which antivirus is used, it
should have its email scanning disabled to avoid message store
corruption. If you decide to ditch McAfee, be sure to follow up its
uninstall with the special removal tool.
--
Gary VanderMolen, MS-MVP (Mail)
"DougF" <DougF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:BC3413F6-CFA1-463D-84FE-5490FD27A139@xxxxxxxxxxxxxxxx
Thanks, I will try deleting and recreating that account
McAfee cameon this computer. I sued to have kaspersky, which is better all
around. Does that create similar problems?
I saw Windows Live Mail in one of your other posts and checked out the info
last night. I may do that anyway.
Let me try a few of these and then I'll post the results.
Thanks again
--
DougFulmer
"Gary VanderMolen" wrote:
One thing you should try as a possible quick fix is to delete that
malfunctioning mail account, restart Windows Mail, then recreate
that account.
If that doesn't fix it, more drastic measures will have to be taken.
McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.
If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:
Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://download.live.com/wlmail
Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
Gary VanderMolen, MS-MVP (Mail)
"DougF" <DougF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:52FB795F-E61D-43E0-9DF9-AA75CCBCC422@xxxxxxxxxxxxxxxx
We're running McAfee
There is not error message.
What strikes me as particlaly weird is that it will send the email for my
business account but not my personal account.
I tried downloading the program that I saw you and others suggest in other
posts. When I tried to install it the process would run for awhile, then I
got an error message saying it had not been installed. I tried it twice
Thanks
--
DougFulmer
"Gary VanderMolen" wrote:
Which antivirus are you running? Some of them are not fully compatible
with Windows Mail. Problems often don't surface until there is an
update.
What happens when you click Send All? Any error message?
--
Gary VanderMolen, MS-MVP (Mail)
"DougF" <DougF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:1CD448A7-B4EA-422A-8ACF-CA39F9FA6FF7@xxxxxxxxxxxxxxxx
Actually I have two problems
For background, I use Windows Mail for two email accounts (one business, one
personal)
Yesterday hitting send on an email starting resulting in the email being
placed in my outbox. I then have to hit the send/receive to actually send
the email. I have seen this issue addressed elsewhere on the site but have
yet to correct it I disabled my antivirus email settings to no effect).
That was working until a few hours ago. Now it will only send mail from my
business account. Email from my personal account stays in the outbox.
However, I still receive email others send to my personal account.
Any ideas?
--
DougFulmer
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