Re: windows mail error
- From: "Gary VanderMolen" <Gary@xxxxxxxxxxxxxx>
- Date: Fri, 16 Jan 2009 14:16:25 -0800
Sorry to hear you bought OneCare. Microsoft is in the process of
dumping it, so I don't know how much longer it will be supported.
--
Gary VanderMolen, MS-MVP (Mail)
"rose" <rose@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:6FCE515C-ECA6-478B-8B7A-06544C32BFDB@xxxxxxxxxxxxxxxx
I'm using Windows Live One Care. I don't see an option there about turning.
off email virus scan. Actually I tried Windows Live Mail about a month ago
because my Mail won't send to aol addresses but I couldn't get it to work
right. I'm not computer literate...I can follow directions but I don't
understand the "lingo" or how to troubleshoot on my own (that's why I bought
One Care).
--
dreamkeeper
"rose" wrote:
how do I turn off the scan. I have been unable to use my Vista Mail since ATT
changed to Yahoo 2 days ago. I have done all of the troubleshooting from ATT
(several times) and tried the Microsoft Help. Sometimes it will send and not
receive and vice versa...I just tried the enable SSL and that didn't help.
Current error message is
The connection to the server has failed. Subject 'Re: website', Account:
'Windows Mail', Server: 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25,
Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
It would be nice if Microsoft and ATT tech people could get together and
tell us how to use their products.
--
dreamkeeper
"Gary VanderMolen" wrote:
That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (Mail)
"terrylynn203" <terrylynn203@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:06F8A417-82CB-49D0-8EBF-F0D1D0B7F694@xxxxxxxxxxxxxxxx
When I open my windows mail I get the following error message....
The connection to the server has failed. Account: 'pop-server.oh.rr.com',
Server: 'pop-server.oh.rr.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E
any suggestions??
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