Re: Username and Password boxes keep opening -- then error message

Interesting question. I got my new Vista machine because my XP machine died,
so I can't go back into my old OE program to check settings. I think it
might not have been a POP3 account. It's been a while, but it seems that I
entered something other than a POP3 server address when setting it up (15
months ago).

Does this get us closer to a solution?

"PA Bear [MS MVP]" wrote:

We you accessing the account via POP3 or WebDAV/http in OE, Joe?

Double-check your settings by comparing them to what you see here:
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!171.entry
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


JoeRimrock wrote:
I followed all your instructions, including custom install of Avast, but
still have the same problem with Windows Mail. I removed my email
account
from WM, exited the program, re-opened it and re-added my account.

Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server
Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes,
Server
Error: 0x800CCC90, Error Number: 0x800CCC92

Never had trouble with OE on my old XP machine.

"PA Bear [MS MVP]" wrote:

1. Uninstall Avast.

2. Do Steps #1 & #2 of this three-step fix:
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

3. IMPORTANT! Make sure the Windows Firewall is enabled.

4. Reinstall Avast & disable email scanning (if present).

Tip: If you can opt for a Custom install, do so and do not install the
email scanning component (if present).

However, if the Qwest/MSN partnership does not already include POP3
availability, you might have to wait a few weeks. See
http://windowslivehelp.com/solutions/settings/archive/2009/01/13/pop3-availability-in-windows-live-hotmail.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

JoeRimrock wrote:
The machine came with 30 days worth of McAfee. I tried disabling it as
best
I could, but it has no option to suspend protection. I've installed
Avast,
which by default does not scan Windows Live email (but it does scan web
mail).

Still no luck. Same thing happens. Should I uninstall McAfee?

"Gary VanderMolen" wrote:
Qwest partners with Microsoft, and I believe Qwest customers have had
POP access to the Live server for some time already.
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your
problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
Gary VanderMolen, MS-MVP (Mail)


"JoeRimrock" <JoeRimrock@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:782166DD-CD52-4161-A7B9-8690C2D7C4A2@xxxxxxxxxxxxxxxx
I'm trying to add an account to Windows Mail on my new Vista machine.
My
email is through Qwest (*@q.com). I've spent time with a Qwest
technician trying to figure this out, to no avail. I've set up
incoming
and outgoing servers correctly, I believe, but I just keep getting an
endless string of pop ups asking for my username and password. If I
click "cancel" then I get the following error message:

Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3,
Server
Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

Any ideas?


.

Relevant Pages

  • Re: Cannot connect to the Internet
    ... My Windows 2000 pro PC is connected to the internet (Local Area ... Connection 2 Status icon shows "Connected" with a speed of 10..0 ... The master browser has received a server announcement from ... Posted via a free Usenet account from http://www.teranews.com ...
    (microsoft.public.mac.virtualpc)
  • Re: Cannot Copy Myself
    ... Try turning off Trend Micro and then add an account and then see if it works. ... have tried to create a new user account on the 2003 server machine and set up a new OE environment for that new account. ... Your anti-virus application's email scanning feature can also cause such corruption. ... make sure that Auto-Protect is providing the maximum protection, ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Using EFS with Network Shares and SFU 3.5
    ... It does not take EFS into account. ... could again use the sharing server audit logs to see if success ... Read extended attribute and Read data, since the NFS client may ... Windows and *nix clients. ...
    (microsoft.public.windows.server.security)
  • Re: Error 10061, 0x800ccc0e, bug?
    ... It's definitely the April Windows update!!!! ... Checked program files after restore and the updates are gone and OE is ... receive mail after changing account in windows. ... Mike, the error indicates that you are failing to connect to the server, ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: IIS 6 CreateObject premissions issue
    ... You have a web application running on Windows 2003. ... This exact same design works on a Windows 2000 server environment. ... LogonMethod metabase property tells IIS how the anonymous user account ... the Anonymous account is configured to run under the IUSR_SERVERNAME ...
    (microsoft.public.inetserver.iis.security)