Re: Can't log on

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

It's not feasible to reinstall Windows Mail without reinstalling all of
Vista. Do a trial uninstall of OneCare to see if it makes a difference.
If no joy, I suggest upgrading to the less buggy Windows Live Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"Vennwood" <Vennwood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8E229292-A5E8-4741-A498-CD4CA78851C0@xxxxxxxxxxxxxxxx
Interesting - this has jogged my memory now and this problem appeared after I
had problems with OneCare. I had to uninstal and re-install OneCare to get
that working right after updating it and since then Windows Mail has given
problems. Should I re-install Windows Mail or OneCare or both?
--
Vennwood


"Gary VanderMolen" wrote:

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Vennwood" <Vennwood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:1D4BAAC4-7C30-4A1F-B3D9-B9EFE220EF71@xxxxxxxxxxxxxxxx
Windows Mail has been working fine until a few days ago - now I keep getting
asked for my username and password however they are not recognised and I can
go no further. This is the error message Account: 'Windows Mail', Server:
'inmail.vennwood.co.uk', Protocol: POP3, Server Response: '-ERR Mate, try:
USER <username>', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC91

Any help would be grateful
--
Vennwood





.

Relevant Pages

  • Re: Multiple emails
    ... Disabling is not the same thing as uninstalling. ... Instead of uninstalling your antivirus, ... uninstall WLM, and Windows Mail will be back as your default email program. ...
    (microsoft.public.windows.vista.mail)
  • Re: Corrupted Windows Mail
    ... McAfee antivirus is among the top three troublemakers for Windows Mail. ... First of all, turn off email scanning in McAfee, although that is seldom sufficient. ... do a trial uninstall of the antivirus. ...
    (microsoft.public.windows.vista.mail)
  • Re: My problems saving or opening attachments with Windows Mail
    ... Which antivirus did you uninstall? ... "There was an error saving one or more of the attachments. ... I'm currently working with Windows Mail, ...
    (microsoft.public.windows.vista.mail)
  • Re: the message could not be sent
    ... caused by your antivirus before you uninstalled it. ... I wrote to you a while back because Windows Mail kept refusing to send my ... Last time you told me to uninstall my ... Windows Mail handles POP mail but not Yahoo webmail. ...
    (microsoft.public.windows.vista.mail)
  • Re: Send & Receive Problems
    ... Symantec is likely to be worse as far as interfering with Windows Mail. ... Your AVG antivirus was probably installed with its default install option. ... If so, uninstall it, then reinstall, but select 'custom' install, which then ...
    (microsoft.public.windows.vista.mail)