Re: not receiving PDF files

You are the Outlook sender as well as the recipient with the problem?

Did you confirm whether or not the source code of the received message
mentions a 'winmail.dat' file?

--
Gary VanderMolen, MS-MVP (Mail)


"playtime" <playtime@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:9A1B086C-1C60-4F3D-B920-8979A50A30B4@xxxxxxxxxxxxxxxx
i changed the settings and the e-mail will still come in without the attachment
playtime

"Gary VanderMolen" wrote:

Yes. Tell the sender to look at that link I gave you:
http://email.about.com/od/outlooktips/qt/et121705.htm

It explains what he needs to do in order to send attachments that can be
opened by any recipient.

--
Gary VanderMolen, MS-MVP (Mail)


"playtime" <playtime@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:2766C8FD-3A5A-4AD9-8E02-777232DD543B@xxxxxxxxxxxxxxxx
yes it is sent using Outlook. does this meen that i canot receive files if
they are sent from outlook
playtime

"Gary VanderMolen" wrote:

With that message selected, press Ctrl+F3. This will show the raw source code
of that message. Just before there is a big block of random characters, do you
see the filename winmail.dat mentioned? If so, that message was sent by
a sender using Outlook, which has a proprietary attachment encoding format
not understood by other mail clients. Ask the sender to resend using plain text
format. For more on this issue see
http://email.about.com/od/outlooktips/qt/et121705.htm

--
Gary VanderMolen, MS-MVP (Mail)


"playtime" <playtime@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:D94928D6-BA7D-4A7D-9D7D-FBCEAB1D5F73@xxxxxxxxxxxxxxxx
i am not receivig PDF files that i know are being sent. the e-mail comes in
but there is no attachment. any help would be great.
playtime








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