Re: can't receive or send e-mail

You did not answer my question as to whether you are also prompted
for the password when receiving, or does it only occur when sending?

Go back to that setting you just checked, and click on the adjacent
"Settings" button. Does it show anything for Logon Information?
Also, on the Servers tab, does the incoming server belong to the
same provider as the outgoing server? Although it is possible to
have non-matching servers, it complicates the SMTP server
authentication.

Also, let me know which antivirus you are using.

Do not enable the "Log on using Secure Password Authentication".

--
Gary VanderMolen, MS-MVP (Mail)


"Mark" <Mark@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:92E193D5-B91D-4C78-98E0-D3F064B78F08@xxxxxxxxxxxxxxxx
Hi Gary,
Yes, it's checked. Microsoft mail opens without a Logon upon clicking the
icon. I am currently required to go through the Logon User name and password
after hitting "send" and before it will send the email.
Logon using secure password authentification is NOT currently checked. Any
suggestions?
Thanks,

--
Mark


"Gary VanderMolen" wrote:

By "Mail" do you mean Windows Mail or Windows Live Mail?
Neither have password-protected access. If you have privacy concerns
because others use the same computer, use a password protected
Windows user account, and when you are finished using the computer,
press Winkey+L.

You mentioned that you are asked to supply the password when sending.
Does it also do so before receiving? If only when sending, make sure you
have send authentication enabled:
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


"Mark" <Mark@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8F44B8F3-7E42-4B01-8DC5-542CB50634DC@xxxxxxxxxxxxxxxx
Hello Gary,
sorry to pop in but the link you gave me didn't work. Hence I can only
communicate via "REPLY" and not from "NEW"
Question: How do I get Mail to ask for the Logon info (user name, password)
before I access messages. And how do I get it to stop asking me to "logon"
before it will send a message? Currently, I have Tools,Accts, Highlight
Pop.lGmail., Servers , Emjjail User Name & Password filled in, check under
remember password, but don't have Logon using secured Password checked. I
like the idea of asking for logon before a sessionn. Not before sending
email. Is this doable or am I being a pain in the @ss?
As always, thanks for your time and expertise.
Mark





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