Re: 2nd attachment file won't open

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Hi Gary ... Tx for feedback. I use Norton (V 15.5.0.23) with my Windows
Vista Home Premium (2007). I installed Norton in March this year, and haven't
had a problem with it SO FAR. However, my problem opening more than 1 image
file attached to Windows Mail email messages didn't actually show up until a
FEW DAYS AFTER I installed SP1. By the way, I also installed SP2 immediately
after installing SP1! Any suggestions on what I should do first: contact
Norton; contact Microsoft about SP1 and/or SP2; contact both; or, do
something else?
--
Tx ... Murphil


"Gary VanderMolen" wrote:

It's probably caused by an interaction between Windows Mail and
your antivirus, triggered by something in SP1. Which antivirus?

--
Gary VanderMolen, MS-MVP (Mail)


"dhebertnh" <dhebertnh@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:F18404D4-8F94-446F-916E-626107511F52@xxxxxxxxxxxxxxxx
I have the same problem trying to open attachments I then get the sam
messaget then windows mail shuts down and reboots. I think it has something
to do with the installation of service pack 1. It seems all the problems
started after that download.

"Murphil" wrote:

My problem has to do with Microsoft Mail e-mail messages that have more than
1 image file attached (i.e. JPG, GIF, etc.) When I first open any 1 of the
attached image files, it opens OK in my Internet Explorer browser. After
closing the browser, and when I try to open any other attached image file, I
get the error message MICROSOFT MAIL HAS STOPPED WORKING. No specific reason
is offered as to why it stops working. This started to happen recently, and
it happens every time I try to open more than one of the attached image
files. A clean reboot of my Vista Home Premium PC doesn't help. Any
suggestions, please?
--
Tx ... Murphil



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