Re: outgoing mail with attachments
- From: cconiam <cconiam@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 6 Aug 2008 00:34:02 -0700
I need to call tech support again and ASK them what size file I'm allowed. I
just sent myself a file (photo) 1.48MB and it took 2 mins., but it did send.
Then I sent two photos 1.48MB and 2.16MB that took 7 mins. Could it be my
dsl?? Verizon FIOS will be available here in a couple months, maybe that's
the solution? I also just tried sending several pics from "my pictures"
folder. I never received it and it's not in my sent folder so who knows
where that went?
"Gary VanderMolen" wrote:
Frankly, I don't put much stock in what the first tier tech support folks.
say. They get paid not much better than minimum wage, and you get
what you pay for.
Were you able to ascertain the size of that attachment?
Windows Live Mail has many good qualities, but it will not help you with
this particular problem.
--
Gary VanderMolen, MS-MVP (Mail)
"cconiam" <cconiam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:BBA21854-5EE2-4AD7-A4D9-590203FEA35F@xxxxxxxxxxxxxxxx
I agree, that seems logical, but I spent a long time on the phone with tech
support and we tried everything, they never asked me what size the file
was??? Wouldn't you think that would have been one of the first questions he
would ask me? I was looking through all the older posts for an answer and
found one that said to download windows live mail...I did that, so I guess
we'll see if it works...of course that isn't going to solve the problem on my
desktop pc with outlook...? I doubt that is the problem...doesn't make sense.
thanks for your help
"Gary VanderMolen" wrote:
If you have the same problem with Outlook on XP as you do with
Windows Mail on Vista, then you have to look for something basic.
What size is the attachment you are trying to send? Perhaps it is
bigger than what your ISP allows.
--
Gary VanderMolen, MS-MVP (Mail)
"cconiam" <cconiam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:ED949673-A41B-4867-8265-053CD05E6692@xxxxxxxxxxxxxxxx
When ever I try to send an email with an attachment it gets "hung up" in the
outbox....sometimes it never sends and sometimes the recipient gets the email
over and over...up to 50 times!!! This happens on my laptop, with vista and
avg free antivirus, and also on my desktop pc with xp and trend micro
antivirus...I've disabled both antivirus programs and it still happens. I've
called verizon, my dsl provider and they blame it on antivirus...BUT it
happens even if I TURN OFF the anti virus...any ideas??? I use outlook on
the desktop PC and windows mail on the laptop...happens on both. Mail
without attachments send fine...no problem...just with attachments.
Help...please and thank you.
Cindy
- References:
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- From: cconiam
- Re: outgoing mail with attachments
- From: Gary VanderMolen
- Re: outgoing mail with attachments
- From: cconiam
- Re: outgoing mail with attachments
- From: Gary VanderMolen
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