Re: Cannot receive e-mails

Turning off email scanning in AVG is not sufficient.
Chances are, you installed AVG antivirus using its default install option.
If so, uninstall it, then reinstall, but select 'custom' install, which then
allows you to forego installing the troublesome email scanning module.

While AVG is uninstalled, try Windows Mail again, just to verify that
the culprit has been found.

--
Gary VanderMolen, MS-MVP (Mail)


"FedUpNow" <FedUpNow@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:FA05A655-C89F-401F-86EE-B345709A95ED@xxxxxxxxxxxxxxxx
I'm running the free AVG version 8.0.138. How do I turn it off - sory am not
very pc literate!

"Gary VanderMolen" wrote:

That type of error is often caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off.

--
Gary VanderMolen, MS-MVP (Mail)


"FedUpNow" <FedUpNow@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:3DEB4FDC-4D87-4E8F-A3CC-2D0B9F49E9E3@xxxxxxxxxxxxxxxx
I am having a problem receiving e-mails and get the following error message:
The connection to the server has failed. Account: 'POP3.blueyonder.co.uk',
Server: 'POP3.blueyonder.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

I have checked the settings and they appear to be correct and I have no
problem sending e-mails.

Any ideas?

.

Relevant Pages

  • Re: I can send but cant receive emails
    ... Your AVG antivirus was probably installed with its default install option. ... We can't do much troubleshooting without the complete error message. ...
    (microsoft.public.windows.vista.mail)
  • Re: Set Program Access & Computer Defaults?
    ... Email scanning by your anti-virus application is not necessary and it does not provide any additional security. ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ... The default install of AVG 8.0 includes two email scanning modules, one for OL and another for other Mail Clients. ...
    (microsoft.public.windowsxp.general)
  • Re: Cannot receive e-mails
    ... Gary VanderMolen, MS-MVP (Mail) ... you installed AVG antivirus using its default install option. ...
    (microsoft.public.windows.vista.mail)
  • Re: Cannot receive e-mails
    ... account, restart Windows Mail, then recreate that mail account. ... Which antivirus are you running? ... If turning off the email scanning function does not resolve your problem, ... you installed AVG antivirus using its default install option. ...
    (microsoft.public.windows.vista.mail)
  • Re: Set Program Access & Computer Defaults?
    ... Email scanning by your anti-virus application is not necessary and it does ... The default install of AVG 8.0 includes two email scanning modules, ... I'd recommend that you uninstall AVG 8.0 via Add/Remove Programs, ... and without the "security toolbar": ...
    (microsoft.public.windowsxp.general)