Re: Send / Receive Errors

OK. I removed Symantec Corporate Edition 10.1.
I then removed AVG 8 - Still no change. Error ocurred even with NO antivirus
software installed.

Installed Smanterc Corporate Edition 10.2 (Vista Compatible). Still get error.

"Gary VanderMolen" wrote:

The removal tool only works for consumer editions, not for corporate editions.
So, you can skip that part of my recommendations

If that problem continues, consider upgrading to Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


"Steve Wade" <SteveWade@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:1D5F5276-44A0-47AA-B172-F834CAAC0CBE@xxxxxxxxxxxxxxxx
Thanks Gary. I was using Corporate Edition 10.1. Any idea what Year this
product falls into? Norton has a different removal tool for each year. Once
I have that I will remove everything and start again as everyone has advised.

"Gary VanderMolen" wrote:

When you uninstall Symantec's Norton security programs they tend to
leave a lot of troublesome debris behind. You need to follow up with
their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Also, chances are you installed AVG using its default install option.
If so, uninstall it, then reinstall, but select custom install, which then
allows you to unselect its problematic email scanning module.

--
Gary VanderMolen, MS-MVP (Mail)


"Steve Wade" <SteveWade@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:118F29F6-F484-47C4-9759-D7CCBA140A14@xxxxxxxxxxxxxxxx
Thanks Robert. I previously had Symantec AntiVirus but it became
"incompatible" with Vista. I removed it and installed AVG until I can get an
up to date version of Symantec.

I'll hold tight with further trouble shooting until I replace the antivirus.

Thanks again.

"Steve Wade" wrote:

I just recovered my Vista machine. Now when I do a send/receive I get an error:

Some errors ocurred while processing requested task. Please review list of
errors below.

There are no errors listed.

If I do a send or receive seperately they both work. I have removed and
added my email account with no luck.

Any ideas?


.

Relevant Pages

  • Re: Cannot receive e-mails
    ... Gary VanderMolen, MS-MVP (Mail) ... you installed AVG antivirus using its default install option. ...
    (microsoft.public.windows.vista.mail)
  • Re: Cannot receive e-mails
    ... Turning off email scanning in AVG is not sufficient. ... you installed AVG antivirus using its default install option. ...
    (microsoft.public.windows.vista.mail)
  • Re: Can Receive but not Send
    ... Norton Antivirus is one of the top three troublemakers for Windows Mail. ... Did you try the 'custom' AVG install I recommended? ...
    (microsoft.public.windows.vista.mail)
  • Re: Techie query.
    ... > 1 save ZA and AVG executable files on my 64Mb camera xD card. ... ZoneAlarm & AVG Install Files - that will save you having to Install ... I'm still not certain whether or not it's best to Boot the New Machine ...
    (uk.people.silversurfers)
  • Re: Cannot receive email from server, Port 110 error message
    ... uninstalling AVG, rebooting twice, and then reinstalling it...doing a Custom install and opting-out of installing either of the email scanning components. ... Uninstall AVG 8.0 via Add/Remove Programs & reboot. ...
    (microsoft.public.windows.vista.mail)