Re: Problem with set up
- From: <robertmiles@xxxxxxxxxxxxxxxxxxx>
- Date: Mon, 7 Jul 2008 21:41:00 -0500
Download and run this cleanup program:
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
If that's not enough, remove your email account under Windows Mail,
then restart Windows Mail and add the account again.
"Nandoodle" <Nandoodle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8FE1AC32-B43B-401B-8BCD-D1498843EB2A@xxxxxxxxxxxxxxxx
Yes computer came with a free trial of Norton. We uninstalled it without
ever
using it. Is there something more I should do?
--
Thanks!
Nancee
"robertmiles@xxxxxxxxxxxxxxxxxxx" wrote:
Check your setup against these instructions:
http://www.mchsi.com/help/read/publisher_02/2002-01-15.33
Although these instructions were written for Outlook Express, they should
also work under Windows Mail if they don't call for the HTTP protocol.
Also, did you ever have a Norton or McAfee antivirus program on that
computer, even one of the free trial versions that often come already
installed on new computers? Their uninstall programs often fail to
remove
the parts of these programs that cause problems under Windows Mail.
Check if your list of installed programs includes Google Toolbar, Google
Desktop, or SMS desktop. If it does, uninstall them since they also
cause
problems in Windows Mail. Web sites that let you ask for a Google search
are not a problem.
"Nandoodle" <Nandoodle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B017F61F-3C7D-4E47-B5C4-26B56D85CEBF@xxxxxxxxxxxxxxxx
I have Spy Sweeper antivirus. I have tried turning off the Email
Attachment
Shield, that did not work. I also have this error msg:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'Mchsi', Server: 'mail.mchsi.com', Protocol: POP3,
Port:
110, Secure(SSL): No, Error Number: 0x800CCC0F
--
Thanks so much!
Nancee
"Gary VanderMolen" wrote:
The error message you included pertains to sending only.
That type of error is often caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off.
--
Gary VanderMolen, MS-MVP (Mail)
"Nandoodle" <Nandoodle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:12BE47E6-7FE5-42A2-9C4D-4D31B9077178@xxxxxxxxxxxxxxxx
I am new to Vista and Windows Mail. I am trying to set up Mail and
keep
getting an error msg. I can neither send nor recieve. This is the
error
msg:
Your server has unexpectedly terminated the connection. Possible
causes
for
this include server problems, network problems, or a long period of
inactivity. Subject '', Account: 'Mchsi', Server: 'mail.mchsi.com',
Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
--
Thanks!
Nancee
.
- References:
- Re: Problem with set up
- From: Gary VanderMolen
- Re: Problem with set up
- From: robertmiles
- Re: Problem with set up
- From: Nandoodle
- Re: Problem with set up
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