Re: Unable to send email

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

So does your work location use Southern Coastal Cable as their
Internet connectivity provider? If not, that is the reason for your send
problem. For more on the reason for this problem, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

If Southern Coastal Cable is indeed providing your work connection, then
the only remaining possibility is that Webroot Spy Sweeper is the culprit.
So, uninstall it to see if that makes a difference.
--
Gary VanderMolen, MS-MVP (Mail)


"doodles" <doodles@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:B4567307-4FD7-430C-BC16-32B8A26808A1@xxxxxxxxxxxxxxxx
The problem is on my desktop at work. The antivirus program I have is Trend Antivirus (which I have already uninstalled) and Webroot Spy Sweeper (which is still installed).

"Gary VanderMolen" wrote:

You were sending from home when that problem occurred?
It is more typical to see that problem when using a laptop away from home.

Also, which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"doodles" <doodles@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:7E33133A-7D06-482C-ABEF-FBF0243DFA70@xxxxxxxxxxxxxxxx
> Yes, we have been with this internet provider for several months and just > started having this problem. The provider is Southern Coastal Cable which is > a local cable
> company. I am not sure what their website would be but I can call and find > out if needed.
> "Gary VanderMolen" wrote:
> >> Was your Internet connection being obtained from sccc.tv at the time
>> you got that error message?
>> >> I notice that mail.sccc.tv doesn't respond to port 25 or 587 connection
>> requests from off-network origins. I also can't find an email setup page
>> at http://sccc.tv.
>> >> -- >> Gary VanderMolen, MS-MVP (Mail)
>> >> >> "doodles" <doodles@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:A0BB4367-9DE1-4656-9FE8-AE47767DE521@xxxxxxxxxxxxxxxx
>> >I am also receiving the following error message when I try to send an email.
>> > >> > The connection to the server has failed. Subject 'Fw: Emailing: don 041', >> > Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587, >> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>> > >> > I have been on the phone with my service provider and they have checked >> > everything on their end and said that it is a problem with Microsoft. I have >> > also, after reviewing other posts, changed my port from 25 to 80 & 587 and >> > neither have fixed the problem. I have also uninstalled my antivirus >> > program. Still nothing--
>> > I am very frustrated and confused--Help!!

.

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