Re: username and password not recognised

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Thanks for your feedback.
Good to hear that NTL is accepting ownership of the problem.
--
Gary VanderMolen, MS-MVP (Mail)


"Dinahproctor" <Dinahproctor@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C2012210-3015-4FE4-AB17-3587A4AAF79B@xxxxxxxxxxxxxxxx
Manage to speak to someone at ntl and they are on the case and accepting (at
the moment) that it is their problem. On our way to solving it hopefully.
Thanks for your help

"Gary VanderMolen" wrote:

You're welcome.

--
Gary VanderMolen, MS-MVP (Mail)


"Dinahproctor" <Dinahproctor@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3D0A24AD-1CC3-41A7-A605-777D5FF918BD@xxxxxxxxxxxxxxxx
>
> I'll check that out, thanks a lot
>
> "Gary VanderMolen" wrote:
>
>> Have you asked NTL (Virgin)? It looks like the server is of
>> the opinion that you don't have a paid account with them.
>>
>> -- >> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Dinahproctor" <Dinahproctor@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:A45F8D4F-8EE1-4539-8496-C5C7D4500451@xxxxxxxxxxxxxxxx
>> > Account: 'Dinah Email', Server: 'pop.ntlworld.com', Protocol: POP3, Server
>> > Response: '-ERR pop operation is not allowed for this user.', Port: 110,
>> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>> >
>> > Although I am putting in the correct u/name and p/word this message
>> > continues to come up although it is allowing me to send emails but not
>> > receive them. This has happened since moving house and ntl (virgin)
>> > reconnecting my computer
>>
>>



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