Re: Lost all folders

Tech-Archive recommends: Fix windows errors by optimizing your registry


"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Pericles" <pericles@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@xxxxxxxxxxxxxxxx
I have a similar problem. At first, I found that folders would 'disappear'
in front of my eyes. Looking around, I found that the missing folders had
tucked themselves inside others. I spent ages dragging them back where
they
belonged but when I checked the contents, by the time I was half-way down
the
folder list all the messages in the later folders had disappeared,
together
with the column headings. If I then close the mail program and restart
it,
all the folders except the 'Inbox' have disappeared completely.

Restarting in 'Safe Mode', I could find all the folders and messages
without
difficulty, although some were not where they should be. After dragging
them
back to their right places again and restarting normally I found that the
folders were in their right places, but on checking contents I found that
the
later folders had become corrupted again, as above. If I try checking the
folders from the bottom of the list and working up, the same thing happens
in
reverse and even the folders that were ok when I started the check become
corrupted.

I have also had similar problems with folders moving around in my
'Documents' folder, so the problem appears not to be confined to Windows
Mail!

I have also tried turning off 'click-lock', disabling the e-mail scanners
in
my AV software and disabling the AV software completely and re-booting.
Nothing makes any difference. A diagnostic check on the memory also
found
no problems.

I have also had three or four 'blue screens' in the last two weeks or so,
which may or may not be connected, but, so far have had no response from
Microsoft.

My Windows Updates are up-to-date as of yesterday, including SP1.


What you describe sounds like just plain use error: moving the mouse while
clicking.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email



I thought that at first, which is why I turned off 'click-lock', but it
would not explain why, when I am half-way through checking that files and
folders are where they should be, the COLUMN HEADINGS and all the folders
except the Inbox disappear completely but reappear if I reboot in safe mode.

I have uninstalled Kaspersky, as suggested by Gary Vandermolen, and tried
turning off Defender, but it made no difference.
--
Pericles




"Pericles" wrote:

I re-installed Kaspersky as uninstalling it had made no difference to my
problems. All of these seem to have occurred when performing tasks that were
probably fairly memory intensive, such as copying data files from a USB key
and creating or reorganizing folders. As no problems were found in memory
diagnostic tests, I now wonder whether the real cause is the amount of memory
required to run Vista, itself. I have now tried shutting down all
non-essential programs, such as 'Side Bar' and this seems to have released a
considerable amount of RAM. My present laptop has 2GB of RAM.

Comments please.

--
Pericles

.

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