Re: Premium to Ultimate Upgrade problem

If you installed SP1 on your computer and your Vista Ultimate disc
does not include SP1, you'll need to uninstall SP1 before you can upgrade.

Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast


"Volksmarch" <guest@xxxxxxxxxxxxxxxxx> wrote in message news:8c3a41d2be6d86fed7df8cb9afff83ee@xxxxxxxxxxxxxxxxxxx

So, I've been trying to find a good explanation, but everything I've
found says I shouldn't be having a problem.

I bought a new computer with Premium x64. Awhile back I had been able
to purchase a copy of Ultimate from the Microsoft Employee Store through
my employer.

After getting the computer cleaned of bloatware and installed with my
copies of Office and other programs, I realized Premium didn't have
remote access enabled, so I tossed the Ultimate disc in.

I did this while in Windows, not on boot. As others have had problems
with, the upgrade option is disabled.

Am I missing something to be able to do the upgrade?