How do I get the Vista Installation Backup Disc?

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My Lenovo T61 with Vista Ultimate just bit the dust yesterday (3 weeks
out of warranty, I might add) and after many calls with Lenovo Customer
Support it looks like there is probably a simple fix if only I can get
my hands on the Vista Installation Backup Disc to run the Windows
repair process. Some files must be corrupted or missing and the
Windows diagnostics will be able to try to repair them. This disc is
available through Microsoft for a small fee of $15 or so, but only if
you purchased the retail version from Microsoft directly. Who does
that? Not to mention, if one had purchased it from Microsoft directly
there would be no need for this disc unless you lost the first one, but
I digress. Because I have an OEM version installed by Lenovo, I never
got a disc with the computer and now they claim they cannot provide me
with this disc because they don't have it, or a license from Microsoft
to provide it to users. I guess I was mistaken when I assumed that I
was actually purchasing a copy of the operating system because
apparently I do not "own" anything. I know that Dell has a disc like
this for sale but I am not sure if it will work for me. I was told by a
Lenovo rep that any Vista installation CD will do (it could belong to
anyone) because it will identify my product key when I put it in. What
really gets me is that Microsoft won't sell it to OEM version customers.



I know I can reimage my computer entirely and go back to square one but
I would prefer to atleast try this first to save my personal data and
programs, if possible. And if I need to reimage, I might as well go
back to XP because I never had any hassles like this before Vista
entered my life.

Any other thoughts? I appreciate any feedback.




--
AmandaHatesVista
.

Relevant Pages

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