Re: Vista media

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Rob wrote:
Hi,
I have a machine came with Vista bus. I had to format the hard drive and now I need the Visat CD to releaod the machin(I only need the media since the machine has the license key in the back). does someone know where to download it?
Rob


You can't download it, unless the computer's manufacturer offers such a service to registered purchasers. You'll need to contact the computer's manufacturer to find out what sort of recovery mechanism they originally provided (I can't understand why you wouldn't have done this *first,* before formatting the drive.), and/or to see if you can obtain a copy of its OEM installation DVD.

Legally, the OEM has met it's contractual obligation to Microsoft by providing a means of returning the PC to its ex-factory state, whether it's a Recovery CD or a Recovery Partition. They are not legally obliged to provide a true installation CD as part of the sale. Reputable, customer-service aware OEMs, do provide a full OEM installation CD, that does permit custom installations and repairs. However, many uncaring OEMs, such as eMachines, Compaq, HP, and Sony, in an effort to save pennies and reduce their support costs by having to hire support people that need only say "Boot from the Recovery CD to return your PC to its original condition," provide only a CD bearing a disk image of the hard drive as it left the factory.

Essentially, it boils down to "You get what you pay for."


--

Bruce Chambers

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Relevant Pages

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