Re: Can I get a refund for Vista?

The computer and the OS are licensed as a single unit. He needs to exchange the unit.

"Mark H" <jmhonzell@xxxxxxxxxxxxxxxxxx> wrote in message news:eZbwhwu0IHA.5564@xxxxxxxxxxxxxxxxxxxxxxx
Guess you didn't read the label:
"Verify compatibility with 64-bit services prior to purchase."

That said, you could probably have the manufacturer send you the 32-bit
version.
(For a nominal fee to cover shipping and handling.)

You could take the computer back to the dealer and maybe swap it for
something comparable in 32-bit.

But, to get a credit for just the OS being incompatible. Not likely.

"John Henckel" <John Henckel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9BCC6557-31BE-4ABD-93B3-38D66A908736@xxxxxxxxxxxxxxxx
I bought a new pc with Vista-64 ultimate OEM installed. But now I
discovered
that I cannot use it, because I need Cisco VPN IPSec Client to connect to
work, and Cisco does not support Vista 64.

So my question is. Can I get a refund on Vista, or a credit toward
purchase
of XP Pro, or can I resell Vista to someone else?

thanks, john



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