Re: Right Click Crashes Windows Explorer



Interesting! So, it's the context menu handler shell extension in either
case. Wondering why troubleshooting using ShellExView did not isolate the
problem...

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


"Terry Smerling" <smerling@xxxxxxxxxxxxxx> wrote in message
news:%23WzWJPM0IHA.2068@xxxxxxxxxxxxxxxxxxxxxxx
Someone tipped me off to a simple fix. Using Regedit I changed Powerdesk
Menu to zPowerdesk Menu in
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PowerDesk Menu.
Apparently by doing this I insured that PowerDesk's Context Menus load
last, and that was all it took. Thank you for your attentitive responses.


"Ramesh, MS-MVP" <ramesh@unknownhost> wrote in message
news:OeM66zF0IHA.3884@xxxxxxxxxxxxxxxxxxxxxxx
Hi Terry,

What about other shell extensions (not only Context Menu handlers). Have
you tried temporarily disabling them as well?

Secondly, see if the Event Viewer provides any clue on the Windows
Explorer crash. Click Start, type eventvwr.msc. Check the Application and
System logs (match the date/time when the crash occurred.)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


"Terry Smerling" <smerling@xxxxxxxxxxxxxx> wrote in message
news:OjujSi8zIHA.4040@xxxxxxxxxxxxxxxxxxxxxxx
Thank you for the quick reply. Before I posted I tried ShellExView and
disabled all non-MS context menu handlers, but the problem continued
nonetheless. Any other ideas?


"Ramesh, MS-MVP" <ramesh@unknownhost> wrote in message
news:OnBoVN8zIHA.6096@xxxxxxxxxxxxxxxxxxxxxxx
Hi Terry,

This is most likely caused by a third-party shell extension. See
"Method 2" here:

Right-click is slow or weird behavior caused by context menu handlers:
http://windowsxp.mvps.org/slowrightclick.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


"Terry Smerling" <smerling@xxxxxxxxxxxxxx> wrote in message
news:770EB508-24DD-4B4D-9148-EB5139905D1B@xxxxxxxxxxxxxxxx
Each time I attempt a right click to access the context menu Windows
Explorer crashes. This is true whether I use Explorer or PowerDesk
Pro 7 as my file manager. As a result I am unable to zip files,
rename files or run executables as the Administrtor. The error
message I get is simply that "Windows Explorer has stopped working."
I suspected that possibly Norton 360 was the culprit, but I disabled
Norton 360 and the problem persists. I believe this problem did not
start until I installed Vista's SP1. I am running Vista Home Premium
on a powerful MicroExpress machine with ample RAM. Any ideas or
suggestions would be greatly appreciated.






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