Re: AuthenTec Inc AES1610 update not working
- From: DaveS596-XE1 <DaveS596-XE1@xxxxxxxx>
- Date: Wed, 15 Apr 2009 01:23:14 -0700
Hello bhavneetk I am pleased to find someone who is not afraid to run a
product recovery program in order to get unremoveble stuff off a Computer, I
came across your e-mail while looking up more info about the "AuthenTec Inc"
update, before I installed it, the fact that it's an update for "True Suite"
has helped me decide not to install it because the fingerprint gizmo dosen't
work anyway I've tried and tried to get a print but it just won't take, I use
a "Toshiba Satellite Pro S300 11G" and I assume you use a similar Computer
with fingerprint recognition, I'd like to know if you have a dule Touchpad
and Mouse USB port as I do, I only use the touchpad to operate the pointer,
the thing is I've had a lot of problems with the touchpad, this Computer had
to go back to "Toshiba" after just four days(I've had it for three months)to
have a new touchpad component and since then the pointer seems to have a mind
of its own, sometimes it just starts dashing about the screen and I can't
control it for a few seconds then it's ok, I've done every thing to the
settings but it still happens at least once a day, if you relate to any of
this info I'd like to know, By the way I'm uninstalling the "True Suite" it's
just a gimmick that dose not work, hope to hear from you or anyone who can
relate to this e-mail. DaveS596-XE1
--
DaveS596-XE1
"bhavneetk" wrote:
.
Hi there,
I've found a way to get rid of the problem too but I had to turn to
quite drastic measures.
I backed up all my docs and settings and restored my computer to
factory settings. If you have a Toshiba, this is done by holding down
the 0 key while turning your laptop on. It makes a horrible beeping
noise but this is normal. Go through the reboot with all the pre-checked
settings - this will take about an hour. But make sure all your docs are
saved on a back up disk!
When going through the set up process, make sure you DO NOT choose to
let Windows do Automatic Updates - choose the setting that lets you
choose your settings later. This is important because the problem is
caused by an Automatic "Important" Windows Update that downloads and
installs itself when your computer checks for updates the first time you
go online.
Anyway, so once you've rebooted, check for Windows Updates (you might
need to install the Windows Updater first) and view them. You can check
or un-check any update, I un-checked the update for AuthenTec Inc
AES1610 and made sure the rest of the updates were checked. You can then
download and install the updates. Once this is done, you can go back and
check for Windows Updates again - only the AutenTec Inc AES1610 update
should show (as it was the only one that was not downloaded) and then
right click it and hide it.
That solved the problem for me. I think the whole problem arose because
of an Automatic Windows Update that canot be uninstalled after it has
been downloaded and installed. The True Suite driver has nothing to do
with it - I tried uninstalling it and downloading an earlier version -
but the problem still remained. It is just that one buggered Windows
Update that is causing it.
But as I said, it is quite a drastic measure to have to set all your
personalised settings again. Good luck!
--
bhavneetk
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