Re: Enhanced Multimedia PS/2 Keyboard Shortcuts Not Working

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Thanks for your reply. I've seen another post in another forum where the user
stated that removing one of the MS security patches solved the problem. In
general, this is not a good solution as it relates to the driver itself. The
issue in my case started on day one or close to. Don't recall exactly. I can
of course reinstall the factory shipped operating system and check whether
the problem is still there. Lots of efforts with probably little benefits as
one has to add all MS critical updates thereafter.

Again, would appreciate to get feedback from others about similar problems
so that HP may start looking at their driver. I strongly suspect the fault is
within their driver.

Thanks, Roger.


"RalfG" wrote:

Similar symptoms could have different causes. At one point my HP MM keyboard
buttons stopped functioning and it was all because of a specific MS update.
A short time later MS issued a fixed update and the keyboard worked again.
HP doesn't support my keyboard at all in Vista so only the basic functions
work. I switched to an MS keyboard that had certain features I really,
really, wanted and now my Media Center remote's volume control doesn't
always work. The solution to fixing the one will deprive me of the other.
:-)

To try and isolate the possible cause I'd start by looking at any software
or hardware that was added to the computer just prior to when the problem
with the multimedia buttons first started to occur. I had severe graphics
card problems once (computer crashes) that turned out to be caused by
certain security software. Removed the offending software and never had the
problems again.

"RogerD" <RogerD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DE57CAA3-1E1B-4056-AED5-4D482BE69751@xxxxxxxxxxxxxxxx
Hi I have the same problem with a new HP Pavilion m9425f and multimedia
keyboard. I reinstalled the keyboard driver several times and worked with
HP
for one month to resolve this issue. Still no luck.

Sometimes the keyboard buttons ALL work. Sometimes NONE work. Sometimes
the
keyboard|buttons properties are empty and sometimes they are set. However,
even when set, sometimes the actual buttons don't work.

I am running Vista 64-bit Home Premium. The keyboard driver is v1.0.7.1. I
am interested if someone has a solution to this issue and whether others
users are experiencing the same issue.

RD.

"Rick Rogers" wrote:

Hi,

Most likely the multimedia keyboard software has been disabled. The
driver
files are supporting the basic keyboard functions, but it's the
multimedia
software that supports all the additional keys. It either needs to be
enabled in the startup group, or reloaded by reinstalling a fresh package
from HP. Run msconfig from the start/search line and check the startup
tab
to see if has been disabled first. If so, simply recheck it, apply and
reboot.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"razzell2" <guest@xxxxxxxxxxxxxxxxx> wrote in message
news:30902a565aac23764076b1ef003b2a42@xxxxxxxxxxxxxxxxxxx

I have a new HP Pavilion running Vista Home Premium. Ive had it less
than a month.
I have used the keyboard shortcuts once or twice, just to play with
them, when I first started using the computer, and they all worked
fine.

Until this morning, and now some work, some dont. Most dont.

Along the left side of the Enhanced Multimedia PS/2 Keyboard, is the
Sleep button, club hp, www, email, search, and the help icon.
Sleep works, but none of these others work.

At the top, right of my keyboard...Volume control buttons. 3 of them.
Mute, Volume up, Volume down. These work.

On the right side: These look like media player or dvd player buttons.
Like, record, rewind, pause/play, stop. Above these are two buttons
numbered 1, and 2, with upward pointing arrows.
I dont know if a WMP or my dvd sofware has to be up and running for
them to work, but I just pushed them and nothing happened.

This happened on my old xp computer a couple of times and HP support
reloaded the drivers, if I remember correctly.
But I dont know how to do that...or more to the point, I dont want to
do this with my new computer.
It may be something else.

Ive been to my keyboard settings. All of the shortcuts have
destinations in them. They look accurate.

I should say that I was configuring my scanner settings, (also shortcut
buttons on the front of the scanner), and I was just checking those, I
changed nothing, but perhaps it affected my keyboard shortcuts?
Unlikely
but....

Any ideas, folks? Anyone who has had this problem and fixed it? I would
appreciate very much some help on this.

Thanks good people..
Russell


--
razzell2



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