Re: WD external drive works with XP, not with Vista

Tech-Archive recommends: Fix windows errors by optimizing your registry

You're welcome. I suggest you now delete both partitions (Volumes), create a new partition and then format it. I think you can probably do it all in Vista, but if any problem, delete them on the XP machine.
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"Andy G" <georgi66@xxxxxxxxx> wrote in message news:OhkskGbcJHA.3708@xxxxxxxxxxxxxxxxxxxxxxx
Many thanks for that suggestion. Things are better but still something not right!

I can now see the drive in Explorer under "Computer", but it's shown as a Removable Disk and claims to have no media.... So if I right click on it and try to Open or Format, system tells me there is no disk and to insert one...

In Computer Management things have changed a bit too. The drive now seems to have two listings in the lower half of the window. It is shown as Disk 1 (Removable G:), No Media. To the right there is no information.

Secondly it is listed as Disk 2, Basic, 232 Gb, Online. To the right there is the blue bar that denotes a primary partition and below a hatched block showing the size, 232 Gb. Again I cannot perform any operations on it in Disk management which gives a variety of obscure error messages when I try to format or change drive letter.

None of this means much to me but I'm hoping something might ring a bell with you? Any help much appreciated.

Andy G.



"GTS" <x@xxxxx> wrote in message news:%233AZ6kacJHA.1528@xxxxxxxxxxxxxxxxxxxxxxx
Here are 2 items to try -

1. Delete the file c:\windows\inf\infcache.1

2. Check that the DevicePath registry key is present in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
and that it's value includes '%SystemRoot%\System32'
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"Andy G" <georgi66@xxxxxxxxx> wrote in message news:ekQJlpNcJHA.5092@xxxxxxxxxxxxxxxxxxxxxxx
I have a WD 250GB external hard drive, the MyBook. It works absolutely fine on a HP laptop running XP, but on another HP laptop running Vista Basic does not work properly. Symptoms as follows. Does not show in Explorer. Shows in Device Manager and claims it's running properly, but shows no Volume under the volumes tab. Shows in Computer Management, but no details and cannot perform any operation on it, such as Change Drive Letter or Delete and Create Volume. In Computer Management it shows as Disk 1, but has no Drive Letter, and no status such as "Healthy".

Any help appreciated, I have no idea how to get the drive back again.

Andy G



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