DVD Drive Disappeared after I did some Maintenance
- From: "bagassa" <not@xxxxxxxxxxxxx>
- Date: Thu, 25 Sep 2008 18:20:35 -0100
Hello everyone,
After I did some cleanup & maintenance, my Vista (Business) computer could no longer see my DVD/CD-ROM drive.
The "device manager" utility gives me this error message (even after trying to update the driver):
"A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
The cleanup & maintenance that I did was: Uninstall a program that calibrates the monitor (HP display assistant), updated my Flash player, uninstalled a Dell printer driver, and run a virus check.
Thanks for your time and for any help you can provide.
Peter
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Here's what I tried
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* I looked at all the disabled services in the "services console". I don't see how those services can affect the DVD drive. The disabled services are: "DNS client", "Internet Connection Sharing (ICS)", "Net TCP Port Sharing Service", "Routing and Remote Access", "Virtual Studio 2008 Remote Debugger".
* I tried the "system restore" but it had no effect.
==============
System Information
==============
* The drive is an "ATAPI DVD C DH48C2S"
* I am running Windows Vista Business on an HP workstation
.
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- Problem Solved - Thank you for your help.
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