3G Problems
- From: "Jane Doe" <jdnincompoop@xxxxxxxxx>
- Date: Sun, 29 Nov 2009 07:00:48 +0200
Please can someone help and advise me. I had a contract using a Vodafone Mobile Connect Lite which I used for 2 years. This USB device was not really satisfactory in that I lost connection quite often. Now I have (supposedly) an improved version, Vodafone Mobile Connect. I find this more unreliable than the first. I contacted Vodacom, my ISP, and they told me to download the latest upgrade which I did. However, the installation had a hiccup in that it never got to 'finish'. I waited for ages - at least half an hour- and then rebooted the PC. Well, the PC almost crashed and went to System Restore. Now the 'Usage' is not working properly and has converted from MB to GB! I subsequently uninstalled all and reinstalled, but MB still remains GB. This I can live with as I can get correct figures from my Online Bill.
The REAL problem is that my web access is very limited. Now and then I can use the net, but most often I have 'Windows cannot display the page'. Diagnosis: Windows has found a problem that cannot be fixed automatically. Contact your ISP. (Sometimes: The host may be down, or may not support a secure connection.) I also have problems with emails (WLM). I seem to receive OK but sending is usually a problem.
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Subject 'Fw: USD 2522759 Re: Invoice Queries [#1925244]'
Server: 'smtp.vodamail.co.za'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10053
I am considering going back to a restore point before the first download and install of the upgrade. Will this work? I do realise that I have a problem with a poor signal and my ISP is hiding behind the problem download which is why I would like to resolve the issue before confronting them. They have told me that my area is 'well covered' for 3G.
Thanks in anticipation for all your help - JD
.
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