Re: Please help me to remove the virus/trojan completely!!
- From: "Eric" <someone@xxxxxxxxxxxxxxxxx>
- Date: Fri, 17 Jul 2009 10:03:20 -0400
"ric99" <hammer_richie@xxxxxxxxxxx> wrote in message
news:6f4ad79d9ebc7627cc48041adece9dc5@xxxxxxxxxxxxxxxxxxx
Hey friends,I do understand that this is not the category in which I'am
supposed to post such threads,but since this section/community is very
active and consists of many professionals I thought of posting it here.I
posted a thread in the other section meant for virus but unfortunately
did not receive any kind of help or reply.So if possible I would like
any of the professionals to help me with my problem.
My problem is as follows:
I downloaded a video through utorrents,when I tried to play it through
'Windows Media Player' it was'nt able to play it and a dialogue box
appeared asking me to download a codec which was necessary to play that
video.Since the dialogue box appeared through 'Windows Media Player' and
due to my ignorance,I thought it was authorized and downloaded the
codec.
After downloading the codec the video still did not play and another
dialogue box of 'Microsoft Windows' appeared saying : ms32.info not
working.So i shut down my laptop and turned it on again.It started as
normal,but after loading all the icons etc my antivirus(Avast Antivirus
Professional 4.8) detected many viruses,trojans and worms.Avast
Antivirus then recommended that i perform the action : move to chest.I
then performed the action but the access was denied by Avast.Hence I had
to keep deleting the viruses,worms etc.
So i decided to perform the 'local hard drives' scan by Avast Antivirus
and I also scanned the drives in which the viruses were found.The
virus,worm or trojan affects files in my 'Temporary Internet Files'
folder and hence the files keep getting infected the more I use the
internet(according to my observations).
The problem is even though I perform all kinds of scans through Avast
Antivirus Professional 4.8,it does detect the viruses etc,I'am able to
delete them as well,but evertime I start my laptop I receive a dialogue
box from 'Microsoft Windows' saying that 'Windows Explorer is not
working' , 'Windows Explorer is restarting' and then Avast Warning
appears with the following malware:
1)Malware name: Win32:Tiny-II [Trj]
Malware type: Trojan Horse
VPS version: 090716-0
2)Malware name: Win32:Vitro
Malware type: Virus/Worm
VPS version: 090716-0
3)Malware name: Win32:Alureon [CD] [Rkt]
Malware type: Rootkit
VPS version:090716-0
The following are the details of my laptop:
Windows Vista Home Basic
Copyright 2007 Microsoft Corporation. All rights reserved.
System:
Processor: Inter(R) Core(TM) Duo CPU T2600 @ 2.16Ghz
Memory(RAM): 2.00GB
System type: 32-bit Operating System.
Antivirus:Avast Antivirus Professional 4.8
If anyone could please help me on how do I completely get rid of the
virus/trojan/worm I would greatly appreciate it.
Also,my 'Data Exectution Prevention' settings are set to 'Turn on DEP
for essential Windows programs and services only'.Please please help
me.
Thank you!
--
ric99
Interesting. There was a long thread earlier with a bunch of Avast fanboys
bashing McAfee as if Avast is the best AV since sliced bread, but you say
Avast didn't stop you from downloading or executing a trojan, only detecting
it after it's too late...
If your AV won't fix it for you, you either need a new AV tool or you need
to completely reinstall stuff.
Have you tried System Restore?
The simplest way to prevent all viruses from messing up your PC to the point
where you have to reinstall an OS and redo all your apps is to keep regular
backups. A typical laptop these days comes with up to 320GB of hard drive.
A spare external 1TB USB hard drive costs under $100. For that you could
make 3 partitions and store up to 3 backups at a time. If you run an AV
check before a backup and it finds something drastic like this you can wipe
your system and restore a backup instead.
.
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