Re: Vista Device Issues

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It's pretty much standard practice that USB printers, scanners and webcams require their drivers to be pre-installed before connecting the device to the computer. That includes the Logitech Quickcam Pro 5000, in both XP and Vista. The only reliable exceptions are those devices for which MS provides legacy drivers. For everything else either the device manufacturer supplies the drivers for it or else the device isn't supported in a particular OS.

"Tom Hall" <aria1946@xxxxxxxxxxxxxx> wrote in message news:vk2j25lupa2q8sgvg9nobei1iqrodn2kvs@xxxxxxxxxx
I just got a new computer with 64-bit Vista Home Premium, and am having
some issues with devices.

When I connected my Lexmark X6100 printer, Vista recognized it and even
took me to the website to download drivers, which I then installed.
However, when I bring up Printers in Control Panel, the Lexmark is not
listed. The X6100 also includes a scanner which again Vista found, but it
directed me to the same download as for the printer (not surprising). There
is an entry for the Lexmark X6100 in my Start Menu, but the only option
there is to uninstall the software.

My old computer ran XP Pro and the Lexmark worked perfectly there. There
was even an icon in the system tray that appeared at startup.

A second issue has arisen with my webcam, a Logitech Quickcam Pro 5000,
which Vista also recognized, and there was a prompt which looked as though
it was from the Logitech driver asking for a disk which I did not provide,
because I didn't think it was necessary. The cam also worked well under XP
without any additional software installation.

Vista's Device Manager reports that both devices are working properly, but
I am unable to access either of them.

I also installed a program called PDF Factory which I used as my default
printer on my old computer, and it's working just fine - and it shows up in
my Printer panel.

Any advice would be muchly appreciated.


Tom

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