Re: Vista Won't Boot on HP Pavilion after installing new MotherBoard.
- From: Nick Goetz <nbg@xxxxxxxxxxxx>
- Date: Wed, 20 May 2009 02:46:34 -0700
"Musicman50" <musicman50@xxxxxxxxxxx> wrote in
news:#A7PNZR2JHA.1712@xxxxxxxxxxxxxxxxxxxx:
Hi,
I have an HP Pavilion PC with Vista Home Premium installed on it.
The Motherboard went bad just out of warranty so I purchased a new
Gigabyte Motherboard with an almost identical chipset as the old.
However it is different enough that after a system restore, Vista
hangs about halfway and says to call HP support as the there has been
a hardware change (Code Purple).
HP did not include a Vista CD Install disk, so I have to use the HP
system restore image on the hidden partition.
I Hit F6 and tried safe mode, and all other options I see on the menu
but evidently the Motherboard are different enough that the standard
Evidently the HP Restore Image does not provide generic drivers for
the new MB so the system hangs at just before it get to the login
screen.
Is there any way to make this work?
If not will HP allow me to get a copy of Vista Home Premium , I have
the Product code and all, and I am the legal registered owner.
Hope there is a workaround.
PS: I do have a copy of a Vista Business CD Install disk I could use,
but I want to use the Home premium edition that came with the HP
computer.
Any Ideas much appreciated..
Phil
Hi Phil:
You can use the "HP" installation key that should be attached to the
computer case. You will need to activate by phone.
Borrow a copy of the Vista installation disk.
Choose Home Premium (the installation key will work only on the same
version of Vista)
Wipe the drive and do a "clean" install (remember to back up personal
files etc. first).
Use the motherboard manufcturer's disk and install the drivers.
When you try to activate using the internet, you will be refused
activation and provided with a phone number.
The "auto" activation by phone will probably also fail (this stage is
usually successfull with Acer systems).
You will then be redirected to a "live" tech who will complete the
activation proceedure with you.
I have used the above proceedure on both laptops and desktops from HP,
Acer, Dell etc.
Nick Goetz
.
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