Re: Wireless connection works, cable connection does not!

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Hi Delphin, I think we have solved it. Malke explained to me that I had to
flush the DNS cache and make sure that my settings had to specify that my DNS
had to be automatically assigned. I suspect someone at the school where I
taught last year had changed the settings without making the implications
clear to me. I certainly would never have figured it out by myself!
Thanks again for your help.
Lyautey

"Lyautey" wrote:

Hi Delphin, thanks for your message and suggestions.

Here is the information I get after typing ipconfig /all (I am skipping what
obviously has to do only with wireless):

Ethernet adapter Local Area Connection :

Connection-specific DNS Suffix :
Description: Realtek RTL8101 Family PC1-E Fast Ethernet NIC (NDIS 6.0)
Physical Address: 00-1B-38-3D-F9-86
DHCP Enabled: Yes
Autoconfiguration Enabled: Yes
Link-local IPv6 Address: fe80::ecc3:a195:8d25:53b3%8(Preferred)
IPv4 Address: 82.224.27.22 (Preferred)
Subnet Mask: 255.255.255.0
Lease Obtained: Friday, May 15, 2009 4:18:42 PM [EST]
Lease Expired: Friday, May 22, 2009 4:18:42 PM
Default Gateway: 82.224.27.254
DHCP Server: 82.224.26.254
DNS Servers: 134.157.0.129
134.157.29.13
NetBIOS over Tcpip: Enabled

Tunnel adapter Local Area Connection* 9:

Media State: Media disconnected
Connection-specific DNS Suffix:
Description: 00-00-54-4E-01
DHCP Enabled: No
Autoconfiguration Enabled: Yes

Tunnel adapter Local Area Connection* 10:

Media State: Media disconnected
Connection-specific DNS Suffix:
Description: Teredo Tunneling Pseudo-Interface
Physical Address: 02-00-54-55-$E-01
DHCP Enabled: No
Autoconfiguration Enabled: Yes

Tunnel adapter Local Area Connection* 11:

Media State: Media disconnected
Connection-specific DNS Suffix:
Description: isatap.(AE9D600A-786D-4646-93E3-DCBC340c9835)
Physical Address: 00-00-00-00-00-00-00-E0
DHCP Enabled: No
Autoconfiguration Enabled: Yes

Tunnel adapter Local Area Connection* 15:

Media State: Media disconnected
Connection-specific DNS Suffix:
Description: isatap.(75E43715-D7C1-4D0B-9238-71CEA9C99C8)
Physical Address: 02-00-54-55-$E-01
DHCP Enabled: No
Autoconfiguration Enabled: Yes

Tunnel adapter Local Area Connection* 16:

Connection-specific DNS Suffix:
Description: 6TO Adapter
Physical Address: 00-00-00-00-00-00-00-E0
DHCP Enabled: No
Autoconfiguration Enabled: Yes
IPv6 Address: 2002:52e0:1b16::52e0:1b16 (Preferred)
Default Gateway:
DNS Servers: 134.157.0.129
134.157.29.13
NetBIOS over Tcip: Disabled

Tunnel adapter Local Area Connection* 17:

Media State: Media disconnected
Connection-specific DNS Suffix:
Description: isatap.ens.fr
Physical Address: 00-00-00-00-00-00-00-E0
DHCP Enabled: No
Autoconfiguration Enabled: Yes

Does this make sense? Can you figure out what is wrong? Of course I did turn
off the wireless connection. And I was still getting hat vexing message from
the connectivity doctor about there being no problem with my connection!

Best,

Lyautey

"delphin" wrote:


Lyautey;1043926 Wrote:
Thanks for your response.

1. What does the error screen say? Please quote exactly without
paraphrasing.

I have been getting several, like "This computer has limited or no
connectivity.
Cannot communicate with primary DNS server (134.157.0.129)" or "Windows
failed to find the well-known host "www.microsoft.com" using DNS. The
server
may be down."


2. Is the wired network adapter enabled? Look in Device Manager.

I did, thank you for the suggestion. Both the Atheros wireless adapter
and
the Realtek RTL8101 are working properly. I noticed yellow exclamation
marks
next to Microsoft 6to4 adapter and ISATAP adater no. 3. When I clicked
on the
link I found a message indicating "This device is not working properly
because Windows cannot load the drivers required for this device. (Code
31)
Click 'Check for solutions' to send data about this device to Microsoft
and
to see if there is a solution available." I did in both cases.

3. What antivirus/security program(s) do you have installed? I've seen
cases
where McAfee (for instance) firewalls the wired and wireless
connections
separately and you need to configure them accordingly.

I got rid of McAfee, which came with my Toshiba, about a year ago,
having
noticed hat it kept causing freezes and other problems. Now I have
Symantec,
to which I can connect (when I can connect) as a member of the Vassar
College
community. I haven't noticed any particular problems.

4. The First Question Of Troubleshooting: If the problem is new, what
changed between the time things worked and the time they didn't?

This I can't answer because I cannot remember when or how the problem
started. As I said, generally I do not need a wired connection because
in the
US most places are wireless now, but Europe is way behind and a wired
connection is needed in most places.

Thanks for continuing to advise if you can.> > >
Malke > > "Malke" wrote:

Lyautey wrote:

I am having the worst problems connecting using a cable connection,
which
I need because as I am in Europe at the moment, many sites or
private
homes are not equipped with wireless. Now, when I connect with
cable,
everything seems to be working fine, the Toshiba connectivity
doctor tells
me I am connected,
the diagnose program assures me that the problem has been resolved
etc.
etc. and yet whenever I try to connect (IE, Mozilla, Google, I have
tried
them all), I get an error screen. I have tried everything I could
think
of, checking my settings etc. Nothing works.
Let me emphasize that:
1) wireless connection works fine
2) it is a problem with my computer, not the host, since I have
encountered the same problem everywhere (libraries with password
protected
access, private homes without password protected access etc.).
Can anyone help?> > > > >
1. What does the error screen say? Please quote exactly without
paraphrasing.

2. Is the wired network adapter enabled? Look in Device Manager.

3. What antivirus/security program(s) do you have installed? I've
seen cases
where McAfee (for instance) firewalls the wired and wireless
connections
separately and you need to configure them accordingly.

4. The First Question Of Troubleshooting: If the problem is new,
what
changed between the time things worked and the time they didn't?

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
'index' (http://www.elephantboycomputers.com/#FAQ)



Is that ip address assigned manually,or its getting from dhcp server?
You can find this by typing *ipconfig /all* in command prompt.

disable the wireless adapter while connecting through wired. The
gateway of your wireless adapter may interrupt your wired connection.

keep us informed


--
delphin

If my post assisted you in any way Tip my scales

.

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