Re: Vista Enterprise keeps freezing screen and keyboard

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"Montreal" <Montreal@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:465BEA5A-3AC1-4B0A-9554-A6AF09CE7A42@xxxxxxxxxxxxxxxx
Hi,
I have a Compaq NC2400 lapttop with 2GB RAM running Vista (no SP loaded,
our corporate IT is still "testing" it).
Since I got this PC I have suffered a problem where the PC freezes in a
strange way. If I am using the mouse it stops moving (very poor response for
2 - 3 seconds, then it runs into a circle and then it no longer moves). The
screen also freezes (even the clock stops).
However the harddisk continues to flicker as normal for a while (a minute
of so) and then quiets down. I have also discovered that a directory that I
shared on the PC remains accessible to other PCs over the network.
The only option for me is to hold the power key and force the PC off. Then
I can start the PC again.
I have checked the Event log and nothing strange appears, just the forced
power off.
I have never had any problem when I am working from home (i.e. when
removed from the docking station).
I have swapped the docking station and the motherboard of the laptop. I
have reinstalled everything (my IT does this from a standard image) and the
problem reoccured right afterwards.
I have the same screen, power adaptor, cables and mouse.

Any suggestions? My IT have no idea how to gauge the status of my PC when
the keyboard is not available. I was hoping maybe there is SW that could take
a snap shot every 5 minutes or somehow could help ID what state the PC is
in???

It's driving me nuts. I could change PC model I guess but would like to have
other ideas.

Thanks,
Montreal.

.

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