Re: Cannot delete in Win Explorer



"Don Bouchard" <deebeeX@xxxxxxxx> wrote in message news:C44F2A5D-3632-4F32-8968-669554ECCAFF@xxxxxxxxxxxxxxxx
Dave, I downloaded Shell view program, but I am uncertain on how to use it or what to look for. Can you help me understand the program?


"Dave-UK" <here@xxxxxxxx> wrote in message news:fNudnXeaIplLqivUnZ2dnUVZ8g2WnZ2d@xxxxxxxxxxxxxxx


"Don Bouchard" <deebeeX@xxxxxxxx> wrote in message news:98A38C0E-BEC6-4EB0-BDB5-B6CF0098C2E7@xxxxxxxxxxxxxxxx

No. But I did uninstall a program called TUT (The Ultimate Troubleshooter).


How ironic!
This little program by Nir Sofer may help:
http://www.nirsoft.net/utils/shexview.html
It's a standalone exe, no install needed, and it lists all shell extensions (which you can enable\disable).
Maybe you have a rogue Explorer context-menu extension installed by some past software.
Good luck.




Any entry can be disabled or enabled by right-clicking it.
The idea is to disable non-Microsoft entries one by one to see
if that fixes your deleting problem.
(As you are unable to do a system resore there may be other problems apart from being
unable to delete files.)
So run ShellExView and first sort to the non-Microsoft entries by clicking on the ' Microsoft ' column.
I've got 13 non-Microsoft entries, ( NVidia, MalwareBytes, Adobe etc.) and they are
Context Menu, Property ***, Browser Helper Object etc.

Look at your entries especially the Context Menu items and see if there is anything
relating to TUT or other software you don't recognize or shouldn't be there.
Disable any suspect items and reboot and see if it fixes your problem.
You can undo any changes by re-enabling entries.

ShellExView will highlight any entries it deems suspicious (hidden files etc.)
If they are non-Microsoft then they can be disabled as part of your test.

In the help file, there is a link for more information about Explorer context-menu problems;
(method 2 describes this program).
http://windowsxp.mvps.org/slowrightclick.htm

This text is copied from Ramesh's site.
Quote:
Method 2 - Using ShellExView to determine the Context-menu causing the problem
ShellExView (by Nir Sofer) is an excellent tool to view and manage all installed shell extensions.
If available, it displays the description, as well as version details, company information, location, file name and more.
You can optionally disable/enable any item, which can be very useful to disable an extension, that you don't need or
that has been left behind in your right click menu from a previous software install.

Effective usage of ShellExView to resolve right-click problems:

Download ShellExView (from nirsoft.net) and run it. It will scan the registry for all the shell extensions.
Once the scan is over and the list is displayed, you need to spot the context menu handlers.
Sort the results using "Type", so that the context menu handlers are displayed together.

The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved.
If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler.
Do the same until the problem is solved and finally identify the culprit.
Scroll right to see the Company Name column in ShellExView.
End quote.

If you feel that all this is too technical for you then it may be quicker to seek local help, someone
who can sit in front of your machine to take a look.
Good luck.




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