Re: Vista and Norton Security

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

On Jan 23, 1:12 am, Mick Murphy <MickMur...@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/200503310816...

I have 2 suggestions:
1. Use the above Norton Removal tool.
2. Install Avast via link below.

http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at any
one time..
Conflicts may occur if you have more than 1(one).

--
Mad Mike

"Kickin' Ass & Takin' Names" wrote:



I'm submitting this problem to Symantec but thought I'd post it here
to see if anyone has any suggestions.

I'm setting up a new computer that came loaded with Norton Internet
Security Suite.  Everything has set up fine -- loaded my applications,
imported files from my old computer (documents, spreadsheets,
websites, etc.) -- however -- when I run Norton update I get an error.

I run Norton's Live Update and the system downloads and installs
several updates, however, it will not install the updated virus
applications.  Norton then asks me to connect to their tech support
for a live chat to fix the problem.  When I try that, my system hangs
up and the Norton tech support application will not load -- I have to
restart the machine to get out of the application.  Meanwhile, virus
definitions still have not updated.

Two days ago, when I tried to update Norton, I was able to go to live
chat and the tech told me they had a patch that would be released in
24 hours but now I can't even connect to their live chat.

Norton 2009, Vista with SP 1.

Thanks for any suggestions.- Hide quoted text -

- Show quoted text -

Thanks for the tip -- but -- I have a question.

Here's a quote from the Avast website:

-- quoe

avast! antivirus Home Edition is FREE to use but it is necessary to
register before the end of the initial 60 day trial period. Following
the registration you will receive by e-mail a license key valid for a
period of 1 year. After you have downloaded and installed the program,
the license key must be inserted into it within 60 days.

-- end quote

Note this statement: " . . . you will receive by e-mail a license key
valid for a period of 1 year."

So -- I register, get the free key, install it -- but what happens
after one year?

.

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