Re: 'Windows Explorer is Not Responding' - Help!
- From: "zachd [MSFT]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 27 Dec 2008 14:14:20 -0800
Those are all crashes in MSN - what happens if you uninstall that?
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Karen" <Karen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5191EFEF-AEDE-48EF-9417-E244C7EB37EA@xxxxxxxxxxxxxxxx
Thanks, Zach, for trying to help the majority of us having these issues.
Yesterday was the last straw, when I received the ever-present "MSN is not
responding..." After the 10gh time of rebooting, for some reason I was
fully
disconnected from my network and had to go through the hoops to reboot the
modem, network, etc.
I have a 2GB HP Pavilion and a 8GB Dell, both wireless. Checked sound
card
and network cards for updates--all up to date. Dumped temp files, ran a
scan
on both machines.
This really is getting frustrating as it if happening when I am using
MSN,
IE and Firefox. These all ocurred on 12/23/08 at 11:30am, 1:43, 9:47 and
10:15pm. I also received three 'service hangs.'
The dump logs are:
Bucket ID: 1061548131
Problem Event Name: APPCRASH
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.6001.18247
Fault Module Timestamp: 49437a70
Exception Code: c0000005
Exception Offset: 003138f5
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 6776
Additional Information 2: 29cd6efa76ca302f07b7917db79a47f4
Additional Information 3: 6fbf
Bucket ID: 805656294Problem signature
Problem Event Name: APPCRASH
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
Bucket ID: 363799246
Problem signature
Problem Event Name: AppHangB1
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Hang Signature: fb54
Hang Type: 32768
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 049257333f42ef5f098dbd993c3cf0c0
Additional Hang Signature 2: 728e
Additional Hang Signature 3: cf3d534c575b9c10313954c65817185c
Additional Hang Signature 4: fb54
Additional Hang Signature 5: 049257333f42ef5f098dbd993c3cf0c0
Additional Hang Signature 6: 728e
Additional Hang Signature 7: cf3d534c575b9c10313954c65817185c
Bucket ID: 348868755
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Hang Signature: 1bff
Hang Type: 32768
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: aed35b578d66d6294c7af05ad6bddfa9
Additional Hang Signature 2: baf9
Additional Hang Signature 3: 1d1ab4f96f97ed28ee28debf2219832b
Additional Hang Signature 4: 1bff
Additional Hang Signature 5: aed35b578d66d6294c7af05ad6bddfa9
Additional Hang Signature 6: baf9
Additional Hang Signature 7: 1d1ab4f96f97ed28ee28debf2219832b
My apologies for the long post, but this is getting ridiculous and time
consuming. Any thoughts, ideas or assistance you have with this? Thanks.
.
- Follow-Ups:
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- From: Karen
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