Re: MS Word 2007 suddenly stopped working properly
- From: "Rick Rogers" <rick@xxxxxxxx>
- Date: Sun, 21 Dec 2008 20:14:45 -0500
Hi Paula,
Click start and type "regedit" (without the quotes), then hit <enter>. Click continue at the prompt. This will open the registry editor, and you must be careful about what you do here.
Expand the branches at left by clicking the triangles to reach the listed subkey (each key looks like a folder). Basically, click the triangle in front of each of these in succesion (each is a subkey below the previous one):
HKEY_CURRENT_USER
Software
Microsoft
Office
12.0
Word
Under this level you should find the Data key. Right click on the "Data" key to rename it. Doesn't matter what you call it, just not "Data". Once completed, close the registry editor and restart the program.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
"Paula" <Paula.3kshra@xxxxxxxxxxxxx> wrote in message news:Paula.3kshra@xxxxxxxxxxxxxxxx
inkysmiles;3981625 Wrote:Hi all,
This is my first post on this site. I dunno if this will help anyone,
but from the sounds of the symptoms it could be the same troubles that
I
suddenly started having with Word 2007 on VISTA (OS).
I found the solution in a post at the following URL: 'Tim Anderson's
ITWriting - Tech writing blog » Annoying Word 2007 problem: can't
select
text' (http://tinyurl.com/54dyqw)
. Close Word and Outlook
2. Start / Run and type regedit
3. Navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
4. Rename this key.
5. Restart Word
Microsoft support site also offered a similar solution: 'How to
troubleshoot problems that occur when you start or use Word 2007, Word
2003, or Word 2002'
(http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B921541)
Hope this helps! :)
--
inkysmiles
Posted via http://www.vistaheads.com
I have the same problem with Vista/Word 2007 and would like to follow
inkysmiles' advice but don't know what it means to "rename the key."
Any elucidation would be appreciated.
(Thank you, Rick for help on posting.)
--
Paula
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