Re: Media Player 11 corruption?

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What's your support incident number? Who did you work with?

Class not registered is actually a pretty interesting error to try to diagnose. I'd suggest following back up on this. Since nobody talked to me about this and based upon your comments you didn't work with XXX, I think there's some data missing here. It's possible you weren't in a media-centered diagnostic and thus weren't dealing in the right areas. But then again, this media-centric error is most likely based off either a filter failure or a registry corruption, and good luck diagnosing or sorting out those without some very significant area knowledge.

Given the SRX number might get me to more quickly understand the current knowledge surrounding your area. This area is very complex, though.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Zack" <Zack@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:0CCD9084-C8E8-4046-917B-6875310C2B75@xxxxxxxxxxxxxxxx
Dear All:
Microsoft is simply uninterested in helping you with any problems arising
from Media Player, Media Center, and Internet Explorer. I have contacted
Microsoft’s support, free and unlimited support until May 19, 2009, to
address media player inability to play .mpg files. They were very helpful
and spent all the time needed to troubleshoot my Vista Ultimate SP1. After
five days of troubleshooting, including Easy Assists sessions that lasted for
over 10 hours, they would not provide a solution. The problem is simple;
Media Player claims that the class is not registered. It should take two
seconds to solve that problem, but Microsoft preferred to spend five sessions
and many hours to conclude that they cannot solve the problem.
Simply said, you are on your own. All utilities, gadgets, and claims of
solution on the web will fail.
Hint: use Microsoft Office 2007 Registration Assistant checkmediaplayer.js
to solve the problem, I did.
Thanks
Zack

Media Player is simply un

"CBeyer" wrote:

Player won't play most content (avi, mpeg, asf are some) - it plays some
wmv's and not others. Error message 'encountered a problem . . .' click web
help which suggests sound card/driver problem (sound is all that works)
Files all play fine with Realplayer. Try to download new player 11 to
reinstall, says I cannot do that since I am running a newer version. It
seems the player or codecs have be corrupted, but MS has this thing so locked
in, I cannot find a way to fix it.
Running Vista Ultimate, all fixes current, brand new HP Intel dual core
desktop.
--
Chuck

.

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