Re: Blue AScreen System_Service_Exception

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Thanks for feed back Rick.

ATI drivers I have are dated 6/2/08 and are 8.5.00 version.

I did go to ATI and found these drivers: 8.11_Vista64 and attempted to
install.
http://game.amd.com/us-en/drivers_catalyst.aspx?p=vista64/common-vista64

I allowed the ATI download program to install and got into much trouble so
had to go back to Restore to earlier save.

Should I make another attempt from the Safe Mode and remove existing video
drivers first via System / Device manager / Display adapters and then re-try
the install?

Yesterday was much frustrating.

Many thanks again,
drybones


"Rick Rogers" <rick@xxxxxxxx> wrote in message news:OcFwt8WSJHA.1960@xxxxxxxxxxxxxxxxxxxxxxx
Hi,

First suspect would be video drivers, see if there is an updated set available for your video adapter.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"drybones" <drybones@xxxxxxxxxxx> wrote in message news:unH%23UpOSJHA.5568@xxxxxxxxxxxxxxxxxxxxxxx
Windows Vista Home Premium X64 bit
Antec 300 Case Antec 1000 watt Power Supply
Intel DP45SG Motherboard
Intel Core 2 Quad 3.0GHz Processor
8GB 1333MHz DDR-3 Non-ECC Corsair Memory
2 Gigabyte HD4870 1GB 2-DVI PCIe in CrossFire
Windows Vista Premium 64 bit on a WD Caviar SE16 500GB HD
Windows XP Pro SP3 on a Seagate Barracuda 500GB HD
3rd HD for Backup Seagate Barracuda 500GB [Vista only]
Maxtor 500GB 1 - Touch 4 Plus Drive External Backup [Win XP Pro]
Samsung 245T Monitor

System_Service_Error Message below:

System_Service_Exception
If this is the first time you've seen this Stop Error Screen restart your computer. If this screen appears again follow these steps:

Check to make sure sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows Updates you might need.

If problems continue, disable or remove any newly installed hardware or software, disable bios memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F* to select advanced startup options, then select Safe Mode.

Technical Information:
*** Stop: 0X0000003B (0X00000000C000001D, 0XFFFFFA500679425F0,
0X0000000000000000)

*** WIN32K.SYS-Address FFFFF9600028E64F Base at FFFFF960000D0000, date stamp 48D1BCA9

Collecting data for crash dump...
Initializing disk for crash dump... Dumping Physical Memory to Disk: 100
Physical Memory Dump complete...
Contact your system admin or technical support for further assistance.

Computer had been on about 2 hours and I had Win Mail open and Internet Explorer was also open and was reading Washington Post News articles when this stop happened.

Any ideas are very welcome.

--
Thanks for reading & responding,
Barron AKA drybones


.

Quantcast