Re: ipconfig unable to contact DHCP server

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

sid2612 wrote:


I'm not sure if adding anything caused the problem. You see i bought the
laptop just a little while ago and never tried to connect to a lan or
wireless network before i came here. I did use a dial up but have not
been able to see if that has been affected or not. I also tried to
connect to our wireless network but got the same dhcp error while
renewing. I was using quick heal pro. I even used the "Restore C:"
option yesterday but to on avail, I still get the same error. I am
currently using avast till i can reinstall quick heal as my original cd
is at home. Is there any i could reinstall vista on the laptop? I an not
sure if restore c: did that or not. And my laptop is malware and virus
free. I really have no idea what to do now.

You're better off sticking with Avast. When you say you can get on at the
Computer Center, is that by wireless or by wired (ethernet)? If you can get
on by wired, then you need to see if the wireless works anywhere else. Does
the wireless manager (Windows or the adapter's software) at least see the
wireless networks?

If the wireless sees the wireless networks but you can't connect, you may
have the wrong encryption level/passphrase. Or the router being used is old
and isn't compatible with Vista. Check with your school's IT Dept. to see
if any other computers running Vista can join the network.

I have no idea what "Restore C:" means. Your laptop mftr. will have a way of
returning the computer to factory condition. Refer to the laptop manual,
the OEM Help files on the computer, or the laptop mftr.'s tech support site
for how to do this. I have no idea whether returning the laptop to factory
condition will be useful because I don't know the answers to my questions
in the first paragraph.

There is really no way for me to continue troubleshooting this machine
without being able to see it. I'm sorry, but you would be best off taking
the machine to an IT person or a computer repair shop. It needs to be
tested outside of your own network.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

.

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