Re: Vista Blue Screen Crash while accessing the properties of a file

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi Kevin,

It doesn't sound like a virus, at least none that I'm aware of. It can't hurt to run full scans from safe mode.

Try this as well: Go into the Control Panel/System applet and click on system protection, then disable System Restore. Reboot and locate the System Volume Information folder and delete it (you may need to take ownership or change permissions for this to happen). Afterwards, restart System Restore and reboot the machine once more. This should clear any problem files or indexes that vss relies on that are potentially causing the crashes.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Kevin Baykr" <KevinBaykr@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:F8593E51-B1B2-4A21-89F2-C528FCE38A2B@xxxxxxxxxxxxxxxx
Still no use.. I ran the sfc /scannow from an elevated command prompt it said
it recovered some files, although the aspi32.sys file is still not found, and
then tried going to Previous Versions again, Blue Screen crash.. Could this
be from a virus of some kind?!
--
Sincerely Kevin


"Rick Rogers" wrote:

Hi,

It could be a problem if the system is looking for it and it isn't there. It
would have to be under C:\Windows\system32 or C:\Windows\System32\Drivers.
Installing updated motherboard drivers would replace it if it was a
necessary file. You might also try running sfc /scannow from an elevated
command prompt. This routine would detect and replace any corrupted or
missing system files.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Kevin Baykr" <KevinBaykr@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B31F8799-E713-464F-A53B-9CE6A7D867F4@xxxxxxxxxxxxxxxx
> I've searched all over my PC and i can't the aspi32.sys file.. Can that > be
> the problem? I also tried updating my Drivers, all of them are > up-to-date!
> -- > Sincerely Kevin
>
>
> "Rick Rogers" wrote:
>
>> Hi Kevin,
>>
>> Hard to tell if they are related, aspi32.sys is an adaptec file used >> as a
>> storage cable controller driver. It's certainly conceivable that it >> is.
>> You
>> might check for updated drivers for the motherboard.
>>
>> -- >> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Kevin Baykr" <KevinBaykr@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:E6CC2311-25F3-4DA6-AE53-147452370EC7@xxxxxxxxxxxxxxxx
>> > As is turns out the vss service never really starts on my PC, it's a
>> > manual
>> > start. I had to reboot because of an update so after i rebooted i
>> > started
>> > the
>> > service and tried to access the Previous Versions tab, again Blue
>> > Screen
>> > Crash.. In the event viewer the crash dump initialization again fail
>> > and
>> > on
>> > start-up a driver always fails to load it's called ASPI32, don't >> > know
>> > if
>> > this
>> > will help in any way..
>> > -- >> > Sincerely Kevin
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi Kevin,
>> >>
>> >> Ok, first stop the vss service, disable it and reboot. Then restart
>> >> it.
>> >> This
>> >> can be done from the services.msc snap-in. See if this resolves the
>> >> issue
>> >> of
>> >> the crashes.
>> >>
>> >> -- >> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Kevin Baykr" <KevinBaykr@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in >> >> message
>> >> news:24F341D7-5824-4AC7-A1C0-1504034BEE66@xxxxxxxxxxxxxxxx
>> >> >I will proudly say that i had to crash my PC again to find out >> >> >what's
>> >> >going
>> >> > on. i tried it on a .txt file this time. But it turns out it's >> >> > not
>> >> > the
>> >> > Details tab that's causing the problem it's the Previous >> >> > Versions,
>> >> > as
>> >> > soon
>> >> > as
>> >> > i click it the Blue Screen appears for half a second and the >> >> > system
>> >> > is
>> >> > rebooted. And i check the event viewer it says a mini dump was >> >> > not
>> >> > initialized neither for previous crashes nor this one.
>> >> > -- >> >> > Sincerely Kevin
>> >> >
>> >> >
>> >> > "Rick Rogers" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> With multimedia files, the problem often lies in codecs used for
>> >> >> playback.
>> >> >> If you've installed any prior to this problem starting, they are
>> >> >> likely
>> >> >> suspect. It's possible as well that existing ones have become
>> >> >> corrupted.
>> >> >>
>> >> >> The details of the crash will likely be found in the Event >> >> >> Viewer.
>> >> >> Also,
>> >> >> if
>> >> >> a minidump is being created we can analyze it for additional >> >> >> clues.
>> >> >>
>> >> >> -- >> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Windows help - www.rickrogers.org
>> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >>
>> >> >> "Kevin Baykr" <KevinBaykr@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> >> >> message
>> >> >> news:98E3406D-905F-4C4D-BEAD-A0BD6CF5BFC7@xxxxxxxxxxxxxxxx
>> >> >> > All files.. The last time it happened was for a music file of
>> >> >> > .mp3
>> >> >> > format.
>> >> >> > the blue screen is a system dump but it only appears for half >> >> >> > a
>> >> >> > second
>> >> >> > then
>> >> >> > the system reboots.
>> >> >> > -- >> >> >> > Sincerely Kevin
>> >> >> >
>> >> >> >
>> >> >> > "Rick Rogers" wrote:
>> >> >> >
>> >> >> >> Hi Kevin,
>> >> >> >>
>> >> >> >> What type of file is it? Is it only certain files or all >> >> >> >> files?
>> >> >> >> What
>> >> >> >> are
>> >> >> >> the
>> >> >> >> details of the crash screen?
>> >> >> >>
>> >> >> >> -- >> >> >> >> Best of Luck,
>> >> >> >>
>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >>
>> >> >> >> "Kevin Baykr" <KevinBaykr@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> >> >> >> message
>> >> >> >> news:73766CE0-89AE-46A9-87E2-0AECA6FCE81A@xxxxxxxxxxxxxxxx
>> >> >> >> >I have a Windows Vista SP1 and while i am accessing the >> >> >> >> >Details
>> >> >> >> >tab
>> >> >> >> >in
>> >> >> >> >the
>> >> >> >> > properties of a file i get a blue screen crash, but this
>> >> >> >> > doesn't
>> >> >> >> > always
>> >> >> >> > happen. It only happens after i was in the Previous >> >> >> >> > Versions
>> >> >> >> > tab
>> >> >> >> > and
>> >> >> >> > I'm
>> >> >> >> > Going back to the Details tab.
>> >> >> >> > Specs include, 1.5 G RAM, 1.66GHz core duo and Kaspersky
>> >> >> >> > Internet
>> >> >> >> > Security
>> >> >> >> > 2009 anti-virus..
>> >> >> >> > Am I the only one who is having this problem?!
>> >> >> >> > -- >> >> >> >> > Sincerely Kevin
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>



.

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