Re: Internet Connection Problem w/ Desktop PC


"Jeffy3" <jeffy3@xxxxxxxxxxx> wrote in message news:102c496f-e9c5-4072-9f0a-8f0059a5359b@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
My father has a desktop running Windows Vista which he connects to the
internet through comcast high speed modem. He suddenly lost internet
connection and comcast came out with a laptop and verified that the
modem is fine and the problem is with his desktop. My dad claimed the
guy tried some things but couldn't get a connection, and that since
comcast's responsibility is only to confirm that THEIR equipment is
working, there was nothing he could do. Anyone have any ideas?

Hi.
If unplugging the modem, wait for 20 seconds, plug it in again and reboot does not solve it, try the following.
unplug the modem.
Open device manager right click on the comcast modem and uninstall it.
also uninstall your ethernet card.
re-boot your PC
when windows loads it will automatically re-install your ethernet card.
plug in your comcast modem
go into local area network connections
choose set up a connection.
"or insert the disk that came with your comcast modem if you have one"
If you dont have the disk, choose set up a connection manualy
choose "this computer connects directly to the internet"
If you need a user name and password to connect to the internet choose the option " My provider requires me to log in,
otherwise choose " this computer uses a connection that is always on.
If you have other computers connecting to the internet via the pc in question, choose " this computer connects directly to the internet, other computers connect via this computer.
reboot, and that should be it
Gandalff


.

Relevant Pages

  • Re: Wi-Fi mystery
    ... One year of screwing around with Comcast "problems" and now you're ... Which Comcast VoIP modem? ... network and Internet connectivity. ... I'll assume you lose connectivity on the laptop. ...
    (alt.internet.wireless)
  • Re: Trouble obtaining IP address
    ... I have an old computer connected to internet via DSL modem which used to ... Just how DHCP, and DHCP leases, work. ... address for your connection was already assigned, ...
    (microsoft.public.windowsxp.network_web)
  • Re: Help needed with intermittent internet
    ... directly into the modem using what I believe they call PSV, ... do not see how this factor bears on an internet connection's reliability ... both when connection is working and has failed. ... did same thing using ping from subscriber side - and collected numbers ...
    (comp.dcom.modems.cable)
  • Re: Connection Issue / DHCP
    ... >I have having an issue with my desktop computer connection to the internet. ... Comcast told me it is definatly not a Comcast issue, ... I assume that Comcast had you turn the cable modem off, wait a minute, ...
    (microsoft.public.windowsxp.network_web)
  • Re: Router install problem
    ... The internet reaches the computer through a modem at ... install a wireless router between the ... After telling me to check the connection between the router ...
    (microsoft.public.windowsxp.network_web)
Loading