Re: Update Error Code 800B0100 P.P.S.

Morton wrote:
Morton wrote:
Mr. Arnold wrote:

"Morton" <mort@xxxxxxxxxx> wrote in message news:48eb6b20$0$5629$607ed4bc@xxxxxxxxx
Mr. Arnold wrote:

"Morton" <mort@xxxxxxxxxx> wrote in message news:48eabb10$0$4966$607ed4bc@xxxxxxxxx
Peter Foldes wrote:
Morton

It is not done through Windows Update. Here is the Direct link for that download for Vista x86 systems

http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en


Let us know how you made out. Make sure you take a note where it will download to on your C:\


Hi Peter,

Thanks for your nice reply. I had already tried that link, without success. I just tried it again, and again no success. What happens is that the hourglass icon appears next to the pointer arrow, and the left lower toolbar says, "transferring data from c.microsoft.com." This continues for 15 minutes, at which point I again gave up.(The green bar at the right lower fills to almost full.) If I click on "download" with the hourglass icon showing, then I get a partial aborted download.

I am stymied, frustrated, and otherwise unhappy that there does not appear to be a fix for this that works.


But the poster will not login with the hidden built-in Administrator account that has full admin rights that could address those Windows updates that are not able to install.

And the poster will not do a System File Check to see if that may correct any problems.

http://support.microsoft.com/kb/929833




Hi,

More problems. I read about "Repair Your Computer" and tried to find it with F8 for advanced boot options. I did find it, but when I tried to turn it on, a choice of accounts showed Administrator, and asked for a password, which I never had or used. When I tried going further, I got a message that: "Your account has been disabled. See System Administrator."


So, I may have an Administrator problem, which prevents me from repairing my updates problem. I know a bit about Windows Administrator stuff, but obviously not enough to solve this problem.


Can you, or anyone else, help me in this regard?


All you have to do with your current user/admin account is to go to Control Panel/Admin Tools/Comp Management/users and groups and select the account in question and enable it.

If the happens to be the built-in Administrator account, then enable it and set a password for it and login with the Administrator account.

If the Administrator account is not activated, they you need to active it. I gave you that link in a previous post.

IMO, you should to this too, just on GP to see if it corrects a file, because a bad file a wrong version may be preventing the updates from working as it tries to do something with a possible bad file.

What do you have to loose at this point?

http://support.microsoft.com/kb/929833
Hi,Mr. Arnold,

Thanks again for your help, and please forgive me if I occasionally get lost. I determined that my account is "Mort" and that it is the Administrator. It is the account that runs when I turn on the computer. I tried the sfc/scannow last week with no help. I tried now to follow the instructions in your link about Some Windows Vista Functions May Not Work---. However, Start, All Programs, Accessories, and then right click on Command Prompt is not possible, as under Accessories there is no Command Prompt. So, how do I find the Command Prompt to right click on it?

It is frustrating indeed. I have a post-graduate education, know several languages, am acquainted with the history of computers, and personally knew Herman Goldstine who developed the Math that made digital computers possible. Still, this one problem seems so elusive to a cure.

Again, my thanks.

Morton

Hi,

I typed in Command Prompt under Start, Search, and got the sfc/scannow to work. It found corrupted files, and was unable to fix some of them. It gave me a file where I could see the corrupted files:
C:Windows/Logs/CBS/CBS.log
However, when I typed that file into Search and clicked on it, I got a notice Access Denied. I guess that it is that Administrator stuff again.

Thanks.

Morton

Hi,

I turned off UAC and got to see the corrupted files in question. There must be a few hundred pages of dense files with various names and functions.

I guess that I'll take the advice of others and contact Microsoft again about help. They previously wanted to charge me for support, but I'll tell them that it is for updates.

Thanks again.

Morton
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